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McDonald's

3.6
(1,537 reviews)

Business Details

13131 Kingston Ave, Chester, VA
23836, United States
(804) 530-3453
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13131 Kingston Ave, Chester, VA
23836, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13131 Kingston Ave in Chester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,537 reviews
5 stars
536
4 stars
365
3 stars
287
2 stars
126
1 star
223
  • EE
    emilia
    3 days ago
    1.0
    I am appalled by what I witnessed over my last few visits to this McDonald’s. Wrong orders, waiting a completely long time, and there is this one manager who is TERRIBLE to the rest of his employees. I’ve unfortunately never been able to see his name, but he talks to them very condescendingly. The way he corrects them makes it sound like he thinks they’re stupid. I’ve seen employees look like they feel horrible after. You can tell someone something or correct someone without saying in a way that puts them down, or be rude to them. You can ask or remind nicely. And why ask anyone who is on the register to get something from the back? This last visit to McDonald’s will be my last. I can’t stand a company who doesn’t fix things even when multiple people complain. I can’t keep coming and contributing to the negative energy.
  • KB
    K B
    Sep 22, 2026
    1.0
    Will never eat at another McDonald's ever! Customer Service is gone! Staff is rude and don't care about their job. It's a paycheck and it shows nationwide.
  • DQ
    Danish Qureshi
    Sep 11, 2026
    1.0
    Worst service ever
  • OR
    Ollie RV
    Aug 30, 2026
    4.0
    I'm just about done with McDonald's. The food is smaller. Price is more expensive. And worst of all, they are charging for extra ice. When you only charge a couple of bucks for a whole bag of ice, what makes you think anyone wants to pay for an extra half scoop that you can't even see?
  • IS
    Ida Spivey
    Aug 30, 2026
    1.0
    Both drive-through lines were open however we were passed over four times. Waited an extremely long time just to get to coffee.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 13131 Kingston Ave?

McDonald's at 13131 Kingston Ave is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday to Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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