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Urban Hot Pot

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About

Restaurant
Hot pot is a traditional Chinese communal cooking method in which ingredients are cooked in a simmering pot of soup stock at the center of a dining table. Diners select raw ingredients from a variety of options, such as meats, seafood, vegetables, and noodles, and then cook them in the hot pot to their desired level of doneness. Hot pot is typically served with dipping sauces and is a popular way to enjoy a meal with family and friends. Hot pot is a popular and social way of dining that originated in China, but has since spread to other countries in Asia, such as Japan, South Korea, and Vietnam. It is usually enjoyed during the colder months and is a great way to warm up and bond with family and friends. Traditionally, hot pot uses a simmer

Location

Urban Hot Pot
613 Volvo Pkwy #112, Chesapeake, VA
23320, United States

Hours

Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 10:00 PM
Friday12:00 PM - 11:00 PM
Saturday12:00 PM - 11:00 PM
Sunday12:00 PM - 10:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.