Arby's

Reviews

• EF

  Elizabeth Fellows

  Jul 16, 2026
  5.0
  My husband got off of work late so we decided to try this Arby's for dinner and it ended up being a great choice. Nathan was running the place by himself and was polite and professional and made sure we got fresh and hot food in spite of the late hour. He did a great job. Thanks Nathan!
• JS

  Jaime Smith

  Jun 25, 2026
  5.0
  Food was hot and fresh, staff was friendly, service was fast.
• SG

  Stacey G

  Jun 23, 2026
  2.0
  The Arby's at Edinburgh was/is a total let down! Upon arrival there was an older couple leaving as I was going inside. Once walking in no one spoke to me. I stood looking at the menu/counter/ 3 guys working for at least 10 minutes before the young asian guy came over. He did say hello do you want to place an order when he walked over. I said yes please and he said ok hold on and walked away towards the back. He came back and said ok what do you want. So I ordered but then he tells me what I ordered is no longer available (Arby's Melt). I said oh since when? He walked to the "window" where the guy was slicing meat and said hey I don't see Arby's melts do we still do those? The guy said yes and something else but I didn't hear what he said after yes. The other guy came back and started pushing stuff on the register and said anything else. I said yes I need 10 of those and he said what? Really? 10? I said yes and they would like a lot of horsy and Arby's sauce. (Not that I need to explain why I wanted 10 plus other things but I was feeding 2 grown men, 2 women, 1 teenager, and 2 Rottweilers) So, after waiting about 45 minutes for the order (mind you I have been the ONLY customer the entire time I was there inside and drive-thru) my order was wrong ... they gave me 8 Arby's Melts, 2 fries, 3 Arby's sauce, 3 horsy sauce, and my 2 cups.... they did not give me my 2 half pound beef n cheddar, 2 Arby's melts, large mozzarella sticks, large jalapeño poppers, or orange cream milkshake... while I was looking through my bag the 3rd guy who packed my bags stands from a distance watching me and said with an aditude what is something wrong? I said actually yes I missing stuff. He wrinkled his face and said what? Where is your receipt? So I took it out and helped looked and said well it will be awhile while we get this stuff made this is a lot of food. I said that is fine. I need it all. I can't go home with only food for half the people. So 20 minutes later guy 3 finished filling the bags and then told guy 1 order guy here is her stuff and then he walked to the back. The guy handed me 1 bag with stuff literally piled to the top with everything that was missing from the first bag except he didn't add any sauce nor the milkshake. So as I always do I pulled the stuff out to double check the order. I asked guy 1 for the milkshake, 2 extra bags, and more sauce. He got the bags and sauce and proceeded to make the milkshake. Guy 3 walks out as I was loading the stuff into the bags and rolls his eyes at me and then smirked. He started saying something (I can only imagine it was rude/unacceptable to guy 2 slicer guy because of his facial expressions and guy 2 walked away from him) but I am not sure what. Now I have everything that was ordered and understand completely why I was the only customer the entire time I was there. Once getting home (only took 10 minutes) I reheated the fries, mozzarella sticks, and jalapeño poppers because they were cold. The Arby's melts hardly had any meat or cheese on them and the beef and cheddar sandwiches had so much red sweet sauce the guys couldn't pick them up they were so messy. I have no desire to ever go back to this location. For the price of the subpar food I think we will forgo Arby's altogether and eat else where. I am not even going to elaborate on how the inside looked (trash and food on floor and table).
• MM

  Megan Mercantini

  Jun 18, 2026
  4.0
  Always missing something from an order
• JJ

  Jeff J

  May 24, 2026
  1.0
  Wish there was a way to leave 0 stars. Horrible service, horrible employee attitudes.!! Just go to wawa and avoid this place!