Medina Market is a family-owned and locally operated international grocery store striving to feed the local Charlottesville community. We offer a wide variety of Middle Eastern, Indian, Pakistani and Eastern European groceries including halal meat, aromatic spices, dried fruits and nuts, and fresh bread. Over the past year, we have realized the value of food and its ability to bring communities together in the hardest of times. So we decided to do just that, and we take our job to serve and satisfy our customers and provide them with an exceptional experience very seriously!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.