Located just minutes outside of Charlottesville, VA and a stone’s throw away from Thomas Jefferson’s Monticello, the Bold Rock Tap Room at Carter Mountain Orchard opened in May 2015 and is a conveniently located cider outpost with the entire Bold Rock cider portfolio on tap and merchandise available for purchase. Visit our Bold Rock Tap Room at Carter Mountain to experience breathtaking scenic views of the surrounding area and pick apples from Carter Mountain Orchard, one of the premier apple orchards in Central Virginia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.