This is not the first time I’ve experienced this at CAVA. About one out of every five to ten orders ends up incomplete, and today was especially frustrating. My pickup time was 12:45 PM, but I didn’t receive my order until 1:10 PM — and even then, items were missing.
The most disappointing part is that whenever I actually receive chips, it’s only because I explicitly ask for them again. Otherwise, they’re simply left out of the order. At this point, it honestly feels like customers are being shorted unless they double-check everything.
I really like the food, but the service has been consistently disappointing. Because of these repeated issues, I won’t be coming back to CAVA again. Order ID 8947970526 missing side Pita chips like usual
GK
George Kendley
May 10, 2026
5.0
In my mind, contemporary Hispanic/Mediterranean food.
Example, spicy lamb meatballs...
Never had Black Lentils before; they looked like stunted black beans but were VERY tasty...
RL
Raf Ley
May 9, 2026
5.0
Great service! Very friendly and ask if any allergies. Cares about their customers!
HF
H F
May 1, 2026
1.0
Chicken seemed like it was from the day before and the portions are just too small. I would give it negative stars if I could.
AA
ASMRlEatinglnoises
Apr 21, 2026
2.0
Let me start by saying that Cava is usually really good. However, I went and got my usual from this particular cava and it was trash. the greens or dressing must have been wet or extra runny, and the meatballs were grainy and mushy. I was very disappointed. I don’t know what happened or why this bowl was trash but cava Chantilly you gotta do better.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 14337 Newbrook Drive, STE 500, Chantilly, VA 20151, USA.
What are the operating hours of CAVA?
CAVA is open daily from 10:00 AM to 10:30 PM.
Is CAVA open on holidays?
CAVA is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
What payment methods does CAVA accept?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA wheelchair accessible?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms.
Are there family-friendly and vegetarian options at CAVA?
CAVA welcomes families and children and serves vegetarian and organic meal options.
Which nearby places can I visit before or after dining at CAVA?
Nearby places include The Field at Commonwealth shopping center, Mellow Mushroom Chantilly pizza restaurant, and Wegmans supermarket, offering convenient spots for shopping or additional dining options.
How can the nearby Redbox kiosk be useful when visiting CAVA?
The nearby Redbox kiosk lets you rent movies and games, which can be a fun activity option before or after your meal at CAVA.
Are there nearby dining alternatives to CAVA in Chantilly?
Yes, nearby dining options include Chipotle Mexican Grill, The Burger Bar by Wegmans, and Pueblos Tex-Mex Grill, offering various cuisines close to CAVA.
Brand Certified Facts from CAVA
This information is certified by CAVA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: