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McDonald's

3.6
(1,005 reviews)

Business Details

1935 Neeley Rd, Big Stone Gap, VA
24219, United States
(276) 523-2820
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1935 Neeley Rd, Big Stone Gap, VA
24219, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1935 Neeley Rd in Big Stone Gap, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,005 reviews
5 stars
388
4 stars
219
3 stars
192
2 stars
68
1 star
138
  • AP
    ariel phillips
    Oct 5, 2026
    1.0
    When i first moved here 3 years ago I received the worst customer experience to the point I quit going to this location. Lately the morning staff has been amazing! My coffee has been perfect and everyone has been super nice. Please keep it this way BSG :) EDIT: YOU ALL STILL HAVE THE SAME RUDE, DISRESPECTFUL FEMALE WORKING THERE. SPOKE TOO SOON TAKING MY BUSINESS ELSEWHERE AGAIN.
  • BC
    Bill Cooper
    Sep 24, 2026
    1.0
    They got my order wrong in the drive thru and when I told them it was wrong she tried to tell me it was right that I had only ordered 1 not 2. I tried to explain to her I paid for 2. They didnt give me a receipt so I couldnt show them. All they had do to was ask the lady working the order window to find out. But she wouldn't ask and continued to be rude and say I only ordered 1 while the Mgr was right behind her agreeing with her, so i just left. Called back later to speak to Mgr. She said I was right that I ordered 2 and apologized. I told her that they were making me out to be the bad guy acting like I was lying and she shouldve asked the lady taking orders instead of saying I was wrong. Both rude. The 1 Sausage Biscuit I paid $5.13 for was cold and I will NEVER go there again nor will any member of my family. They are the worst McDonalds ever and that is saying ALOT! DO BETTER, BE NICER FOLKS !!!
  • IR
    Isabella Rowe
    Sep 21, 2026
    5.0
    Sauce! You all have hearts!
  • MH
    Matthew Hanson
    Aug 28, 2026
    5.0
    Good Chicken mcnuggets, fries and soda for lunch yum
  • JC
    Josh Christian
    Aug 27, 2026
    3.0
    Made an online order over the app. The food was very good fresh and hot. The only complaint I got is got my wife an ice Crml coffee with 2 extra shots of Crml and it was still like they just did a regular shot no extra they just seriously need to read the orders better when you pay for extra you should get the extra in your coffee that's the only complaint I have with this McDonald's.

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Certified November 01, 2026Yext Knowledge Graph
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