Papa Johns Pizza

Reviews

• BB

  Brandon Britt

  Feb 24, 2025
  1.0
  Advertise for chicken Alfredo but when you get the bowl with nothing but a thin layer of cheese and chicken and no pasta, you get really disappointed. Might be my bad for not throughly reading but I mean come on, chicken Alfredo has pasta 🤣 won't be ordering from there again. Driver was cool tho. Glad I left him a 25% tip.
• KP

  Kimberly Parks

  Sep 3, 2024
  3.0
  I order my food at 7:15pm and didn't get it until 8:30 and it was cold
• JR

  Jamie Rowland

  Jan 6, 2022
  1.0
  DO NOT PAY BY PHONE, I was told my card was declined then checked and the charge was pending 4 TIMES. Was told they couldn't help me when called back and am now on hold with my bank trying to straighten this mess out!!!!
• JM

  Jennie Martin

  Feb 14, 2020
  1.0
  If I could give this store a -1 Star for customer service, I would. I had the misfortune of placing an order on Valentine's Day for 2 pizzas: 1 Gluten Free for my daughter, who is extremely allergic to wheat flour, and an ex large pepperoni and mushroom for my husband. When I called to place the order, the first question I asked is if they had Gluten Free Pizza. I was told yes, so I said I would like to have a Gluten Free pepperoni pizza, then proceeded to order the 2nd pizza. When I arrived to pick up my order, I gave my name, told the young man at the register that I was there to pick up a gluten free pizza and an extra large pepperoni and mushroom pizza. He went over to the small pizza box of my order, looked inside and told me they had made a regular pepperoni pizza. I said that wasn't what I ordered; that I had ordered a gluten free pizza. He went over to another young man about 6 feet or so away and whispered something to him. Then he came back to me and said it would take an hour to make another pizza because they were busy with other customers. I said, yes, I was a customer and I thought they should fix the gluten free pizza now because they had messed up the order. He went back to the other young man and whispered to him again. He came back and said I either had to take the pizza or they were going to ask me to leave. I never cussed at him but my displeasure was obvious. They acted like it was my fault they made the wrong pizza. I asked to speak to the manager and was told her card is in front of the cash register. I also asked for the name of the Shift Manager; come to find out the Shift Manager was the young man the cashier had been whispering to, even though we were within earshot of what had happened. I told him to give me the other pizza. He told me he would have to charge me for it. I told him I didn't want the little pizza because there was nothing I could do with it. My daughter couldn't eat it. They never offered to take anything off the price of the one pizza they got correct. They never apologized for their error, always asserting it was my error. Does it make sense to anyone that I would order a pizza for a child that can't eat it without getting deathly sick? Would they rather I had taken the pizza, then let her get violently ill? Finally the "Shift Manager" came over and asked what the problem is. Interesting. He'd already overheard my entire conversation with the cashier and had been consulted about it twice by the cashier. But to play along, I told him AGAIN what the problem was and he said there was nothing he could do. I told him I thought he had the worst customer service I had ever seen. He was still jawing something at me as I left. Beware pizza lovers! This restaurant obviously hasn't seen any of the Dominos ads where when THEY make a mistake, they fix it. Clearly PaPa Johns stellar employees don't make mistakes... or if they do, they don't admit to them. Hope Shift Manager Harry Bobbitt doesn't intend to make a career in the customer service industry. He's going to be unemployed often... Pitiful...
• HH

  HensAndHounds

  Feb 24, 2019
  5.0
  Best take out chain pizza around! Order in person or online for pick up... don't know if they are delivering yet They make it any way you like it, so many toppings to choose from & always have some kind of special going on! Love the chocolate chip cookie pie dessert!😍

Frequently Asked Questions About Papa Johns Pizza