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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(1,037 reviews)

Business Details

(804) 496-6765
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ashland, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11657 N Lakeridge Pkwy, Ashland, VA
23005, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 11657 N Lakeridge Pkwy in Ashland, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.2
1,037 reviews
5 stars
376
4 stars
168
3 stars
113
2 stars
86
1 star
294
  • CC
    Camden Criesco
    2 days ago
    5.0
    Great crew here! Went above and beyond to ensure we had a great visit.
  • TR
    Teneale Rose
    Jun 14, 2026
    1.0
    If I can give this 0 starts I would. I am extremely disappointed with the customer service I received at Dunkin’ Donuts today. I visited the drive-thru with my younger daughter around 10:00 a.m. and attempted to pay for my order with a $100 bill. The employee at the window immediately told me they could not accept it because they did not have enough cash to make change. My concern is that this location opens at 5:00 a.m., and by 10:00 a.m. they claimed they had no cash available. When I asked to speak with a manager, the employee informed me that she was the manager. I then requested to speak with someone above her, and another employee came to the window and stated that they had just gone to the bank and did not have any cash on hand. As a customer, this explanation made very little sense. This is a food business that handles transactions throughout the day. If there is no cash available to make change, how are cash transactions being managed? It felt less like they couldn’t break the bill and more like they simply didn’t want to. What disappointed me most was not just the refusal to accept my payment, but the lack of professionalism and customer service in addressing the situation. A little effort, explanation, or willingness to help would have gone a long way. Dunkin’s slogan is “America Runs on Dunkin’,” but experiences like this make customers question where the customer service has gone. I expect better communication, better management, and a greater commitment to serving customers. Esperanza was on the drive-thru Jennifer was the so called manager that told me they just went to the bank.
  • JB
    James B
    May 31, 2026
    1.0
    Worst Dunkin Donuts I’ve ever and will never go to again..Store full of children that have never even drank coffee. Awful
  • JG
    Jacob Geer
    May 25, 2026
    1.0
    Horrible service and horrible management!
  • RV
    Raghav Venkataramani
    May 19, 2026
    5.0
    Crystal took amazing care of us! Definitely the best dunkin around Richmond!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ashland, VA?

Dunkin' in Ashland, VA is open daily from 5:00 AM to 7:00 PM.

What special holiday drinks are currently available at Dunkin'?

Dunkin' offers the new Cookie Butter Cloud Latte and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes for the holiday season.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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