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McDonald's

3.0
(743 reviews)

Business Details

43345 Junction Plz, Ashburn, VA
20147, United States
(703) 729-1911
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43345 Junction Plz, Ashburn, VA
20147, United States

Hours

Monday5:00 AM - 2:00 AM
Tuesday5:00 AM - 2:00 AM
Wednesday5:00 AM - 2:00 AM
Thursday5:00 AM - 2:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 43345 Junction Plz in Ashburn, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
743 reviews
5 stars
224
4 stars
128
3 stars
92
2 stars
51
1 star
248
  • ES
    E STEEZ
    6 days ago
    1.0
    This is absolutely the worst McDonald’s in the Ashburn/Sterling area. Surprised corporate hasn’t stepped in yet to fix the ownership/management here because they are absolutely atrocious at training/correcting their employees. The old guy that handles order’s at night through the drive thru is an inaudible, incompetent NPC. And if it’s not him, it’s a younger guy in his 20/30s that lacks any customer service skills. Save yourself the trouble and avoid this location at all costs.
  • MC
    Maggie Chen
    Aug 24, 2026
    1.0
    Very disappointed with this McDonald’s. My daughter wanted to change her Happy Meal toy, and one of the employees was very rude to her and spoke to her in a harsh way. She is just a kid. If she couldn’t change the toy, you could simply tell us no. There was no reason to be rude to a child. Really bad experience.
  • J_
    jh3np0t _mT
    Aug 20, 2026
    1.0
    I had one of the most frustrating experiences at this McDonald’s store today. I placed my order through the mobile app and drove up to the ordering speaker. We waited about 5 minutes before someone finally answered. When I gave the employee my mobile order code, she told me they didn’t have that order number. She then asked for the address of the McDonald’s where I placed the order. I gave her the address, and she told us that we were at the wrong store. Thinking that I had made a mistake, we apologized and drove away. But before going anywhere else, I checked Google Maps—and we were actually at the correct McDonald’s location! So we drove back and went to the drive-thru window. The same employee came out and continued insisting that we were at the wrong location. What was even more frustrating was that she didn’t even check the order code in the computer. I showed her the map to prove that we were at the correct address. Only then did she finally enter the mobile order code into the system—and, of course, she found our order! Then she insisted that the problem was because I supposedly said an address referring to a shopping center instead of “Junction Plaza.” That is not what I said. It felt like she was trying to blame us rather than simply checking the order in the first place. This was completely unnecessary and extremely frustrating. A simple check of the mobile order system could have resolved the issue in seconds. McDonald’s needs to address this kind of customer service. If an employee is unwilling to help customers or properly check an order before accusing them of being at the wrong location, that is a serious problem. This experience was unacceptable and left a very bad impression. I hope management takes this feedback seriously and does something about it.
  • AA
    AC
    Aug 10, 2026
    1.0
    First off, this is not my only bad experience here - simply the worst. Because of the terrible track record, I feel inclined to finally leave a review. The window operator that greets you is wildly unintelligible every time I have been here. This is far from a simple accent, this is marbled-mouth gobbledegook that bursts incoherently from the speaker. Its literally hilarious it is so bad. After rolling up to pay for my order, there is no greeting, no acknowledgement, just a suddenly jutting hand proffered with a credit machine. Uh, ok. All business, I guess. These things are totally fine, until you get to the food quality. The burgers here routinely taste burned and old, theyre not juicy mor flavorful, and the buns are often stale. Tonight was the cherry on top and my last time I will ever give my money to this franchise. I ordered the new Crispy Caesar chicken sandwich, excited to try something (although not particularly clever) new. The chicken was the most DISGUSTING meat I have ever had. The texture was like they left it on the counter to thaw, but then suddenly I ordered one, so they threw it in the microwave for 20 seconds. Cold, slimy, hard, rubbery. I initially thought "wow, these are some thick pickles..." I WISH. I took another bite of the chicken by itself and nearly threw up. Horribly prepared, flavorless, and likely dangerously handled; i was confident id get food poisoning if I finished that sandwich. I spit the piece out and threw the entire meal away, so bad was my appetite ruined. DO NOT spend money at this McDonald's. It is consistently garbage in terms of service and food quality. I hope McDonald's corporate swings by and forces new leadership/ownership, because WOW. 0/10 on food quality if I could
  • EE
    Eddie Edwards
    Aug 2, 2026
    3.0
    So here's the issue here at this McDonalds. It's also an issue at most fast food restaurants except for Chik fi la. There is way to much focus on the drive through customers. I and another woman stood at the unmanned register for a good 10 minutes before someone bothered to help us. In fact the person who finally took the order told another woman to use the kiosk instead of himself saying he was to busy to help. Lol..seriously??

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ashburn, VA?

McDonald's in Ashburn, VA is open 24 hours a day, 7 days a week.

Is the McDonald's at 43345 Junction Plz open for delivery?

Yes, delivery is available every day from 4:00 AM to 3:59 AM the next day.

Brand Certified Facts from McDonald's

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