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McDonald's

3.2
(400 reviews)

Business Details

5005 Columbia Pike, Arlington, VA
22204, United States
(703) 820-9042
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
5005 Columbia Pike, Arlington, VA
22204, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5005 Columbia Pike in Arlington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
400 reviews
5 stars
141
4 stars
55
3 stars
51
2 stars
33
1 star
120
  • PT
    purevsuren tumendemberel
    2 days ago
    1.0
    Very Disappointing Service – Poor Customer Experience I had a very disappointing experience at this McDonald’s location. The French fries I received were cold. Several employees were busy chatting with each other instead of paying attention to customers. They showed no sense of urgency or professionalism. When I asked for fresh fries, I had to wait another 10 minutes. By the time I received them, my burger had already gone cold. On top of that, the ranch sauce I ordered was missing from my bag. The overall customer service was extremely poor. The employees seemed more interested in chatting with each other than providing proper service. This was a frustrating and unacceptable experience. McDonald’s management seriously needs to improve staff training, professionalism, and customer service at this location.
  • RG
    reh g
    4 days ago
    1.0
    I had a really disappointing and honestly concerning experience at this McDonald’s yesterday. I ordered the 3-piece chicken strips, and one of the chicken strips was served completely raw on the inside. This is absolutely unacceptable, especially considering that undercooked chicken can pose serious health risks and potentially cause foodborne illness. It is gross, unsafe, and a serious food safety concern. I have a photo of the chicken as proof. Although they did provide a replacement order, which was properly cooked, what bothered me just as much was how casually the staff handled the situation. Nobody seemed particularly concerned, and I wasn’t even given an apology. Serving a customer raw chicken is not a minor mistake, and the lack of concern or basic customer service was extremely disappointing and careless. Unfortunately, this is not the first time I’ve had a negative experience with the customer service at this location. I remember visiting multiple times last year and experiencing rude behavior from employees, including hearing inappropriate and disrespectful comments made in Spanish. Customers deserve to be treated with basic respect regardless of the language being spoken. Overall, the repeated issues with customer service, combined with a serious food safety incident, make this location extremely disappointing. Management needs to take these concerns seriously, improve food handling practices, and address how employees treat customers. Nobody should have to worry about being served raw chicken or being treated disrespectfully when simply trying to order food.
  • CJ
    Chrissy Janae
    Oct 20, 2026
    1.0
    Terrible service and very rube staff members. This place is always dirty. The employees lack customer service skills . Food was nasty . Please hire new staff
  • JD
    Jaime Duran
    Oct 15, 2026
    1.0
    Very poor service. I waited an hour for an order, and if I hadn’t gotten up to ask about it, I never would have received it. It turns out they never even prepared my order. Honestly, they should either close this McDonald’s down or replace the entire staff.
  • MG
    Meron G
    Oct 1, 2026
    1.0
    Expect to be treated rudely if you don’t speak Spanish. I honestly don’t understand why someone from Corporate hasn’t addressed this issue, especially when I’ve seen another review describing a similar experience. Today, I personally noticed a clear difference in how the cashier treated Spanish speaking customers compared with customers who did not speak Spanish. It was very upsetting to witness someone being treated poorly because of a language barrier. The cashier pictured below was extremely rude to several customers today. This wasn’t just one isolated interaction. It happened repeatedly. On my way out, I spoke with the store supervisor,who happened to be there interviewing a candidate. She told me that she was fully aware of the problem. I told her that if management is aware of this behavior, then something needs to be done about it. Customers should be treated with basic respect regardless of what language they speak. I hope management takes this seriously and actually addresses the issue.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5005 Columbia Pike, Arlington, VA?

McDonald's operates from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 12:00 AM on Sundays.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 6:00 AM to 12:00 AM with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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