This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert ShopBakeryCookie ShopIce Cream Shop
Captain Cookie & the Milkman serves fresh, made-from-scratch cookies, dairy from local creameries, and made-to-order ice cream sandwiches!
Owners, Juliann and Kirk Francis believe that with great cookies comes great responsibility. A large portion of Captain Cookie’s profits has always and will always be used as a force for good. Captain Cookie proudly supports efforts to end hunger including local food banks and No Kid Hungry, and helps raise funds to support local schools and community organizations. We want our customers and employees to know that each member of the Captain Cookie community is saving the world one cookie at a time!
New cookie flavors are announced on Instagram and Facebook, find us @captaincookiedc.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.