McDonald's

Reviews

• MW

  M White

  May 13, 2026
  2.0
  I don’t know what is going on at this location, but the fries are consistently soggy and the filet of fish is routinely dried out. I hate that this is my closest location because the food quality is always of the worst I’ve had at McDonald’s.
• FM

  Florentino Morales-Lechuga

  May 9, 2026
  2.0
  Ok service, but they never have dessert! “Machine not working, cleaning machine, we don’t have hot chocolate, ice cream machine not working”
• PM

  Paul Moore

  May 2, 2026
  5.0
  Got drive-thru during the dinner rush. In and out quickly with no issue despite a fairly sizable line. Order was as expected. The drive-thru operator was polite and friendly. Frankly, the best possible experience you can expect from a McDonald's.
• CE

  Cesar Espinoza

  Apr 24, 2026
  1.0
  We just left there, and literally got into a cursing match with the staff at the drive through. They got our order wrong and started to give us attitude for trying to figure out our order. This was first thing in the morning, too. 04-24-26 at 6 am.
• GP

  Gerardo Pliego

  Apr 7, 2026
  1.0
  I moved to Arlington, Virginia in 2017 and have been a regular customer at the McDonald’s on King Street in the Bradley Shopping Center since then. I live only about three minutes away, so this location has been very convenient for me and my family. Over the years, I’ve had great experiences here. The staff used to be kind, attentive, and consistent. They would remember details like adding syrup, utensils, or preparing my coffee exactly how I requested it. I like my coffee sweet and usually ask for six or seven sugars with cream, and they always got it right. However, over the past year and a half, I’ve noticed a big change. The staff is not the same, and customer service has declined. There have been many instances where items are missing from my order—especially syrup, utensils, or sugar in my coffee. This happens frequently, not just occasionally. Today, 4/7/2026 at around 6:45 AM, I had another disappointing experience. The cashier who took my order also went to the back to prepare my coffee, and once again, it was made without sugar. I clearly explained how I wanted it, but it was still incorrect. There wasn’t even a label on the cup showing the order details, which made the situation more frustrating. I understand that mistakes can happen, but when it becomes a regular issue, it’s very disappointing. I have also noticed that some employees seem more focused on personal matters rather than providing good customer service. I hope management can take a closer look at this and improve consistency and attention to detail. I’ve been a loyal customer for years and would really like to see this location return to the level of service it once had. Thank you.

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