Immerse yourself in a green paradise at Kyo Matcha Alexandria, where matcha enthusiasts unite. Nestled amidst a hub of bubble tea stores and dessert havens, this sanctuary is more than just an ice cream shop or beverage boutique. Inspired by the tea culture of Japan, Kyo Matcha invites you on a journey of sensory delights. Their Matsusaka Tea House embodies the essence of traditional Japanese aesthetics, making every sip of matcha a captivating experience. Escape the ordinary and step into a realm where green goodness reigns supreme.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.