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Brand Certified

Chipotle Mexican Grill

3.2
(890 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
5955 Kingstowne Towne Ctr, Alexandria, VA
22315, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 5955 Kingstowne Towne Ctr in Alexandria, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.2
890 reviews
5 stars
299
4 stars
160
3 stars
93
2 stars
69
1 star
269
  • M7
    MG 703
    Aug 6, 2026
    4.0
    This place was so good I had to leave a review. This was a positive experience from start to finish. The counter staff were pleasant and patient. The restaurant was very, very clean, and the food was delicious. While I dined in, I saw the restaurant employees taking pride and care in cleaning tables and the floor around them in between guests. My companion remarked how clean the grill was.
  • ML
    Minh Le
    Jul 31, 2026
    1.0
    DO NOT WASTE YOUR MONEY HERE. ABSOLUTELY DISGUSTING CUSTOMER SERVICE. I went to chipotle at jul 31 time 1:00pm. Everyone had the ugliest non welcoming face. but the cashier took the bad service to a whole new, unacceptable level. She was outrageously rude, aggressively hostile, and acted like giving basic customer service was a punishment. When I politely asked for a water cup, instead of handing it to me like a normal human being, she threw it directly into my bag, right on top of my food, making a loud scene. It was completely disrespectful, humiliating, and wildly unprofessional. If you hate your job that much, STAY HOME. Do not come to work and project your miserable mood onto paying customers who are funding your paycheck. We work hard for our money, and spending it to be treated like trash is ridiculous. This store is a total disaster, the staff is a joke, and management clearly does not care. I will NEVER set foot in this location again, and I strongly advise everyone else to save their money and go literally anywhere else. Absolutely pathetic
  • CC
    candy cook
    Jul 16, 2026
    1.0
    Horrible customer service!
  • DM
    De Mockrasy
    Jun 26, 2026
    5.0
    Not only chips, but also otle.
  • NR
    Nancy Rios
    Jun 18, 2026
    1.0
    Extremely disappointed with the customer service and lack of employee training at this location. I came in today with my husband and my 10-year-old son, who has cancer and loves Chipotle. This was supposed to be a nice family lunch, but the cashier completely ruined it.While we were still choosing our drinks, the cashier abruptly shouted out our total and tried to rush us out before our order was even finished. When I told my husband we weren't ready, the cashier took offense to my response. She started making rude facial expressions, smirking, and mocking us. After that, she was entirely dismissive and refused to speak, only nodding aggressively when I asked if my rewards went through.A kind coworker next to her helped us get a bag and told me the cashier's name was Tracy (though our receipt lists the host as Yensi). We spent nearly $50 here, and as paying customers, we deserve basic patience and respect—not to be rushed and mocked.Management needs to address this immediately. (Order #171 on 06/18/2026 at 12:10 PM).

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Kingstowne serve?

Chipotle Kingstowne offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill Kingstowne?

Chipotle Kingstowne is open every day from 10:00 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 16, 2026Yext Knowledge Graph
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