KL
Kyle Langevin
Aug 13, 2026
I’m extremely disappointed with this Sonic, especially because this wasn’t just one small mistake—it was multiple problems during the same visit.
First, both of the drinks we ordered were made terribly. My wife’s drink was strangely sour, and mine was almost completely flavorless. I had actually ordered the same drink the night before and it was good, so I knew immediately something was wrong. I took both drinks back and asked for them to be remade.
They got my wife’s drink right the second time, but when they brought mine back out, the employee spilled it on me—and after all of that, the drink was STILL flavorless and poorly made. At that point I was frustrated enough that I just left it there and went home.
Unfortunately, it got worse. When I got home and started eating the chili cheese tots, I bit down on something extremely hard that nearly chipped one of my teeth. I don’t know what the object was, but finding something hard enough in my food that I was genuinely worried about damaging a tooth is completely unacceptable and raises serious concerns for me about food preparation and quality control.
On top of all of this, one of the windows next to the drive-thru window has been shattered/broken for months. It isn’t the actual service window, but it has been sitting visibly damaged for a very long time. Seeing something like that go unrepaired for months gives the impression that basic upkeep and the condition of the property simply aren’t a priority. It also makes me question how seriously the safety and security of both employees and customers are being taken.
I understand that restaurants get busy and employees make mistakes. One incorrectly made drink wouldn’t have prompted me to write a review like this. But two badly made drinks, a failed remake, having the remake spilled on me, and then finding something hard enough in my food to nearly damage a tooth—all while the building itself has visible damage that has apparently been ignored for months—is a completely different situation.
This location needs attention from management or ownership. I’ve had good experiences here before, including literally the previous night, which makes this visit even more disappointing. I hope someone actually looks into what is happening at this location rather than treating these issues as isolated complaints.