Chipotle Mexican Grill

Reviews

• SG

  Sadie Gilmore

  May 12, 2026
  1.0
  i never leave bad reviews but i feel strongly about leaving one for this location specifically. every time i’ve gone here they messed up my order some how but this time was not acceptable. i mobile ordered and when i was handled the bag the bottom was soaking wet. i didn’t think much of it until i got home. the floor mat of my car was drenched and the bottom of the bag ripped open. the bag was so wet from the burrito bowl i got. the juices were spilling out from the sides. when i opened it i had to DRAIN the bowl, i should not have to do that! i hope the people that work were with have better work ethic it was two younger girls that made our food.
• CH

  Christie Lynn Henderson

  May 8, 2026
  5.0
  Got take out. Really enjoyed the Carne Asada on special. I shared with someone else but that was dumb... I should have eaten the whole thing by myself. 😁
• AP

  aaron pearson

  Apr 13, 2026
  5.0
  I was not forced to tip or asked too. That is rare. I would have given 6 stars if possible. Thank you chipotle for not being greedy.
• CC

  Carson

  Mar 23, 2026
  1.0
  I went on Saturday, and they gave me a burrito that was so small. On top of that they gave me food poisoning, would not recommend.
• JA

  Jonny Arbuckle

  Mar 14, 2026
  1.0
  Very disappointing experience at the **Chipotle at **1975 W 1700 S in Syracuse, Utah. I picked up a Chipotlane order around 9:20 PM on March 13. The employee at the pickup window was rude, handed me the food, and immediately shut the window. As I started to drive away, I realized they had forgotten my chips and guacamole, so I turned around and came back. The doors were locked, so I had to go back through the drive-thru window. Two employees clearly saw me waiting but ignored me. I eventually had to get out of my car and knock on the window to get someone’s attention. Even then, the employee looked at me and didn’t come over until I waved several times. When I told him my chips and guacamole were missing, he said they didn’t give them to me because they were out, even though I had paid for them. No one mentioned that when they gave me the order. When I asked for a refund, he said he didn’t know how to process one and suggested I request it online before finally getting a manager to refund it. Unfortunately, the problems continued when we got home: • My wife’s salad had no lettuce • Both burritos were missing corn salsa • They were clearly out of multiple ingredients and just made the order without them, without telling us Worst of all, my wife’s chicken was undercooked and completely inedible, which is a serious food safety issue. The overall experience was terrible — rude employees, missing items they knowingly gave us without saying anything, and unsafe food quality. We love Chipotle and have had great experiences at other locations, but unfortunately the Syracuse location seems consistently poorly managed. We’ve had multiple bad experiences here and it’s very disappointing.

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