We are Clint and Stefani Severson, founders of Hokulia Shave Ice. We’ve been serving the Taste of Aloha since 2008 with our first shave ice shack in Provo, Utah. Fast forward to now and we have grown to over 80+ locations and 15+ states. We look forward to serving you and showing you how we embody the spirit of Aloha! ~Mahalo!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.