McDonald's

Reviews

• TN

  Tucker Nelson

  3 days ago
  1.0
  This location is horrendous it constantly is closed in the lobby earlier than the listed hours. They always claim it's because of being short staffed. I've placed orders on the app multiple times that offer in store counter pick up during normal hours but I show up and the doors are locked. I then proceed through the long line through the drive through because they close one of the drive through lanes. As I sit through the drive through line the order has been sitting on the counter as if I can access the lobby to pick up. They then give me the food as I reach the second window buts it's been sitting out on the counter for 10-15 minutes. I've even been in the lobby waiting to place an order a single ice cream cone for 5-10 minutes and the manager proceeded to walk by me and lock all the doors and come up stating the store is closed I would need to go through the drive through. This location is managed horribly and I understand it's just a fast food restaurant but it is absolutely the worst experience I have ever had the displeasure of frequenting in any fast food chain.
• CW

  Cole Wright

  May 7, 2026
  2.0
  There was a hair in my chicken nuggets box.
• NS

  Niko Singleton

  Apr 27, 2026
  5.0
  Had an issue with the app where it didn't let me pick my curbside lot, spoke with Rhonda 1st, didn't want to help at all, this was a lunchbreak BTW. So I got back in and talk with Norma, fixed the problem with a smile. Thank you, Norma, give this person a promotion! Sure turned my day around.
• MS

  Miscia Starrs

  Apr 16, 2026
  2.0
  This McDonald's has a playplace. But no changing table in the bathroom. And no soap
• KT

  Kobey Thacker

  Apr 9, 2026
  5.0
  We all know McDonald's is generally pretty bad. Every location I go to usually ends up in disappointment and despair.... But this location located at 1455 N main, Springville Utah hits every single time. The fries are hot and fresh, mchickens crunchy and juicy. And don't even get me started on the Mcnuggets. Thank you to the crew for making my day a little better each and every day! Sometimes this little life of ours is tough. War rages on, the government is ran by men of little character and money is tight. But it gives me hope knowing people like the staff at this McDonald's exist.

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