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Arby's

3.5
(740 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
5414 West Daybreak Pkwy, South Jordan, UT
84009, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM
11/26/202610:00 AM - 11:00 PM
11/27/202610:00 AM - 11:00 PM
12/24/202610:00 AM - 11:00 PM
12/25/202610:00 AM - 11:00 PM
12/31/202610:00 AM - 11:00 PM

Menu

1 menu · 84 items

Explore offerings from Arby's on 5414 West Daybreak Pkwy in South Jordan, with popular meals, desserts, beverages, and kids menu available at this location.

Arby's

84 items

Reviews

3.5
740 reviews
5 stars
272
4 stars
173
3 stars
79
2 stars
60
1 star
156
  • BW
    Becky Williams
    5 days ago
    1.0
    We did an online order for a drive-through pickup and when we got there the young man at the window told us that they were completely out of Arby's sauce in the whole store and that he was very sorry. Well since I had ordered a roast beef sandwich I questioned him on what sauce I could put on it since I didn't just want a roast beef and a bun. He just kept saying he was sorry their store was totally out of Arby's sauce. I then asked him what other sauces do you have and he says oh we we have all the other sauces! I've then needed to back up for him and ask him to list or tell me the sauces they have so I could choose a sauce that I would deem suitable to put on my roast beef sandwich. I finally had to settle for a honey mustard which actually wasn't too bad. What a weird experience to go to Arby's today for roast beef sandwich and them to tell us that they were all out of sauce no Arby's sauce in the whole store. Who is in charge of ordering supplies for this store and how did this happen? I bet there were a lot of people today angry that they did not get Arby's sauce.
  • WB
    Wynde Baure
    Oct 2, 2026
    1.0
    I wanted to share some honest feedback because I believe this is something the owner should be aware of. Walking into a restaurant and repeatedly hearing a manager, Ricardo, yelling at employees—and even potential employees—is extremely uncomfortable as a customer. There is a big difference between managing a team and publicly reprimanding people. When customers can hear employees being yelled at, it changes the entire atmosphere of the restaurant and makes people question whether this is a place they want to support or return to. My suggestion to the owner would be to have a private conversation with Ricardo about leadership, communication, and professionalism. Managers set the tone for the entire restaurant, and employees should be corrected privately and respectfully whenever possible. Additional management or leadership training may also be helpful, particularly training focused on conflict resolution, coaching employees, giving constructive feedback, and handling stressful situations without raising your voice. Employees and potential employees should leave an interaction feeling respected, even when they have made a mistake or need additional direction. A manager can be firm, hold people accountable, and maintain standards without humiliating or intimidating them in front of customers or coworkers. I hope the owner takes this feedback seriously because the behavior of management can have a direct impact on both employee morale and the customer experience. The restaurant may have a lot to offer, but strong leadership starts with how people are treated.
  • TK
    Thomas Knight
    Sep 30, 2026
    1.0
    Got served a sandwich with rotten meat but went in and got it replaced and the second was seemingly fine till I got sick the next day and I came back a week later got served fries so stale mixed with my incorrect order I'm not entirely sure they didn't dig them out from behind the counter Love arbies, but this location is terrible
  • TT
    Teddy
    Sep 24, 2026
    1.0
    I waited in liven for 50 minutes because I was blocked in. I finally got up to the speaker to order. And sat there for another 10 minutes. Then a guy behind me said he called and they said they were not taking any more drive through orders. And hung up on him. The manager didn’t even have the balls to say something to anyone in line. I’m guessing atleast 10 cars behind me. I would give them a zero but not an option. You guys need to do better. Horrible people and will never go back to a Arby’s ever again. 🤬🤬🤬🤬
  • JS
    Jerry Smith
    Sep 24, 2026
    1.0
    Just left, and I’m not sure I’ll ever be back. After reading the reviews and seeing that so many of the 1-star reviews are from just the last few weeks, you would think management or the owner would step in and actually do something. It took me 33 minutes to get ONE French dip sandwich. Just the sandwich. No meal, no drink, nada... I stood at the register for about 7 minutes. Then Jose, the manager, came up to the register and didn’t acknowledge me or say anything. He started doing something on the register, and about 3 or 4 minutes later he finally just says, “What do you need?” I’m like, “Excuse me?” He looks at me and says, “What do you want?” I’m like, okay... I’ll take a French dip. It took me three times repeating myself for him to understand what I wanted because his English was very limited. After I ordered, I watched car after car after car go through the drive-thru while I was the ONLY person in the lobby. Just me, myself, and a ton of cars in the drive-thru. Then I see the staff make a French dip, so I assumed it was mine. They made it and sat it down on the counter by their order screen, where I could see it but couldn’t grab it. Nobody said anything to me, nobody looked at me, nothing. So I thought maybe it wasn’t mine and it belonged to someone in the drive-thru. ELEVEN MINUTES after it had been sitting there, Jose comes over, looks in the bag, looks at me, and finally brings it over to the customer counter. I told him I didn’t want that one and wanted a new one because it had been sitting there. He tells me it’s “no big deal” because it was sitting on a metal warming counter. I said I don’t care — it has been sitting there for over 12 minutes now. Why didn’t the employee just hand it to me when they finished making it? So I said fine, I’ll just get my money back. Jose refused to refund me and told me to leave. I’m like, what? I’m either getting a new French dip or my money back, but I’m not leaving empty-handed after I already paid. Jose got really mad, came out from behind the counter, got in my face, and told me to leave again. I told him, “Not until I get my sandwich or my money back.” He finally backed off and told the employees to remake it. While they were making the new one, Jose was talking in Spanish to the other employees and calling me names and making insulting comments about me. What he apparently didn’t know is that I speak Spanish, so I understood what he was saying. Ironically, I understood his Spanish better than I understood his English. But seriously, look at all the recent bad reviews. At this point, I don’t think another 1-star review is going to do anything to get this location back up to where it should be. It’s always incredibly slow, communication at the counter is difficult, and customers shouldn’t have to switch languages just to place a basic food order. I’m sure I’ll get one of the goofy corporate responses like, “That’s not how Arby’s should be,” or “We came for the meats, not the wait,” etc. Whoever is responding to these reviews might be doing a great job responding, but unfortunately, there won’t be many customers left if people keep having experiences like this. I was literally told to leave because I didn’t want a sandwich that had been sitting there for more than 12 minutes — after the whole experience took more than 33 minutes. This will probably be my last time going to this location.

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