Krispy Kreme

Reviews

• BJ

  Becky Julius

  4 days ago
  2.0
  Ordered the Spring Specialty Dozen and got the Classic Assorted dozen paid the price for Spring dozen. one person on counter and a line of people. I can get better donuts someplace else & pay the price I did for 2 dozen.
• RN

  Rilee Newton

  4 days ago
  1.0
  Never had a good experience here. Would rather drive 40 miles away than to this location that is right down the street from me. Poor customer service. Sad because this is my favorite donut brand :(
• BL

  Brandon Laws

  4 days ago
  1.0
  Understaffed, slow service, dirty. It’s amazing this place is still in business. The only positive is the donuts. We placed an online order for a 10:45 pick up. It wasn’t ready when we got there at 10:50 and we had to wait in line for 10 minutes to speak to the single employee working at the front of the store. It wasn’t until that point that they put our order in a box. What’s the point of having a scheduled online order if nobody is fulfilling the orders?
• MC

  Margaret Castro

  6 days ago
  1.0
  Very poor customer service. Placed a large order the day prior to be ready at 3:30 pm. They did not get my order ready until I arrived. Waited over 15 min. Then had to ask for bags and had to wait longer. I had to place it into the bags my self while the staff continued to ask me to stand to the side to help other people.
• CB

  Cameron Brady

  6 days ago
  1.0
  Came in for the legendary “Buy 1 dozen, get 1 dozen for $9.99” deal. Apparently the deal was so legendary that even the employees had only heard myths about it. We got charged full price for both dozens, called to ask about the promotion, and were told: “Oh… we aren’t doing that anymore.” Fascinating strategy. Even more fascinating that the sign/advertisement apparently missed that meeting. Then we were promised a manager callback and reimbursement. Instead, the phone now operates like a witness protection program — answers briefly, then disappears. Would I have bought the second dozen without the deal? Absolutely not. We rollin’ on a budget out here. It’s only about $8, but it’s the principle. If the promotion has passed on to the great beyond, maybe take the ad down before the rest of us financially commit to a second dozen of donuts. Still rooting for honesty, accountability, and accurate pastry-based advertising.

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