Franco’s Churro House prides itself on providing customers with an experience of distinctive quality. Francisco Jimenez joined the local Utah community over 21 years ago. He started his career as a waiter and now runs a successful catering and churro business. He and his team are passionate about giving services to their customers in and around the Salt Lake City valley. Franco’s churros are known for their delicious, sugary and doughy texture, coming from their handmade origin.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.