Arby's

Reviews

• SM

  Sarah Moser

  4 days ago
  1.0
  If you want half full curly fries and a pathetic “side” of honey mustard then this is your place. They also don’t start your mobile order until you are there and notify them, so it’s pointless.
• DT

  Dean Tracy

  Sep 9, 2026
  1.0
  If I could do ZERO stars I would. HORRIBLE experience and service. As I pulled up to the drive-thru, I was not greeted. Associates got my order wrong at the menu. After paying, I felt something was off, so I checked my receipt, let them know it was wrong, and was told I needed to pay an additional amount to get my correct order. I paid the difference, then was asked to pull up and wait. As I type this review, I have been waiting for 30 MINUTES. Upon receiving my order, it was WRONG. I had to drive around a second time just to demand a refund. I've included pictures of my receipts. What a shame for North Ogden. Overall an absolute joke.
• BS

  Brad Shepard

  Aug 26, 2026
  2.0
  I made an on-line order for in-store pickup and when I showed up at the time I was told it would be ready, it wasn’t. I understand the time given is an estimate, but having to wait 20 extra minutes is ridiculous. There was only one small family sitting in the dining area eating and the drive-thru was moving along. The staff barely acknowledged me standing there and at times there were 3 employees standing in front of the bags looking at the order screens. I may have been more patient, but the temperature inside was unbearably hot and humid. Also, after leaving with sealed bags, I come to find no Arby’s sauce. For the price if these sandwiches I would expect better service and at the very least, some air conditioning.
• TP

  Tony Perez

  Aug 13, 2026
  1.0
  Waited forever at the drive-through literally 30 minutes after I ordered my food took 15 minutes to order my food plus when I got my food, I ordered a large feel like I got a medium fry half full had to argue with him just to give me my drink. My jalapeño poppers were so overcooked now I know what took so long very poor management very disappointed probably will not ever go back to this Arby’s.
• WS

  Wendy Sweeden

  Aug 9, 2026
  1.0
  This Arby's really pisses me off. Today’s service needs to be reviewed. I got there, there was no one in the drive thru one worker was talking on her phone outside (probably a break) I waited at the speaker for 3 minutes (thinking they were busy inside) I said hello and was met with annoyance. Listen, I gave you 3-4 minutes of silence before finally saying something to you. I’ve worked fast food for 6 years. When your headset dings, greet the customer, if you are busy say “I will be with you in just a sec!” If you just ignore a customer it’s not a good look. Secondly, I ordered online, I live 10 minutes away, it should’ve been ready, packed and checked before I even got there, especially because it was not busy. I got to the window, crickets. A song later and the kid opens the window and with a tiny voice asks “any sauce” I said I’m sorry, what? (My brain didn’t process at the time” then he deadpans and says it again, still very quietly. He hands me my stuff. I leave, had a huge gut feeling to check my bag. It’s not the first time this location has “forgotten” something. I was missing an item. I go back around and the girl is still talking on her phone, I go inside and the kid is all by himself. It’s 1pm… shouldn’t there be more employees? I get it it’s Sunday…. But really? There’s 1 patron in the lobby. So my theory of it being “busy” was wrong. I brush it off and he meets my look with instant “Mac and cheese right?” Regardless of this interaction. Most of my interactions here are negative. Whether I met with annoyance attitude, or missing items, this Arby’s never leaves a good taste in my mouth. Do better