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McDonald's

3.2
(1,857 reviews)

Business Details

13628 South 200 West, Draper, UT
84020, United States
(801) 572-5133
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13628 South 200 West, Draper, UT
84020, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13628 South 200 West in Draper, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,857 reviews
5 stars
550
4 stars
348
3 stars
315
2 stars
161
1 star
483
  • LH
    Louisa Healey
    Aug 23, 2026
    1.0
    My boyfriend and I went to this location this morning with a mobile order for pickup, but the employee said our order was not there, even though we were at the correct location. This employee was immediately quite rude, and acted as if she couldnt be bothered to help us, and completely ignored us pretending to be busy, all over a very simple issue. We then had to go inside to talk to someone else, and the employee inside tried to give us a completely different order to get us to go away. We ended up waiting 30 minutes for our food due to confusion and lack of care. Super disappointed with this experience, as its been the third time our mobile order is "missing".
  • CB
    Carla Bassano
    Aug 22, 2026
    1.0
    Worst McDonald’s in Utah. I don’t recommend this place. Also the manager is very rude, she’s not professional at all
  • BW
    Bobbie Webb
    Aug 14, 2026
    1.0
    First of all no receipt. Second every single item but the fries and drinks were completely wrong. We ordered 2 double with extra cheese and extra sauce. Got a single with nothing on them. Both of them. Ordered 6 cheeseburgers ketchup only and instead got everything with extra ketchup so I had to clean off 6. Very difficult to speak to someone that doesn't know English. Called and spoke with Ben and he said he'd leave a message for me to come back tomorrow.
  • DC
    Doyle Carpenter
    Aug 12, 2026
    1.0
    I was hesitant to come here because of the negative reviews mentioning poor service, but I figured every place deserves a fair chance. Unfortunately, my experience pretty much confirmed those reviews. I placed a simple mobile order for a Big Mac meal and walked inside to pick it up. Nobody acknowledged me when I entered, despite there being around seven employees working in the kitchen. While I waited, a curbside customer who arrived about five minutes after me received a massive order, including three Happy Meals. Then another curbside order that arrived after me was brought out before mine. Customers also came inside, ordered things like ice cream cones, received them, and left while I was still standing there waiting. Eventually, an employee finally asked, “What are you waiting on?” I told her I was waiting on my food. She didn’t apologize, give me an update, or even respond—she simply walked away. About five or six minutes later, she finally returned with my order. I appreciate that I eventually received my food, but the customer service and organization were terrible. Coming from the Southeastern US states , I’ve been to plenty of busy McDonald’s locations, and service like this simply would not fly at most of them. I originally thought some of the negative reviews might have been isolated experiences. After visiting myself, I understand why this location has received complaints about its service. Based on my experience tonight, those complaints are justified.
  • AL
    Alexis L
    Aug 9, 2026
    1.0
    I've gone to this location many times and the food is always dry and they get my order wrong every time I go. The apple pies r usually bricks and my sausage mcgriddle is a layered frisbee today. It doesn't stop at food I ordered a Expresso shot and they put it in my husbands frappe. Just a little heads up.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Draper, UT?

McDonald's in Draper, UT is open 24 hours a day, seven days a week.

Does the Draper McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options like curbside pickup, same-day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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