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McDonald's

3.0
(2,106 reviews)

Business Details

406 E State, American Fork, UT
84003, United States
(801) 441-7555
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
406 E State, American Fork, UT
84003, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 406 E State in American Fork, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
2,106 reviews
5 stars
534
4 stars
377
3 stars
326
2 stars
209
1 star
660
  • GT
    GT Thompson
    3 days ago
    4.0
    Girl with blue and white Nike shoes has an attitude. She bad mouthed a customer to her co workers after explaining something to her while she was picking up a door dash order. That was unprofessional and unacceptable. She then came to the register when we needed to pay for our order. Didn’t greet us with a smile or a hello. Just a curt “you need to pay?” And when we had our order brought to us I thanked her to get again a curt dismissive “uh huh”. Sorry that the food is good and your face of the store in the moment is very unprofessional. If I come here again and I have a similar experience, it will be the last time. Again the food was fantastic
  • JM
    Jayden Madigan
    Jul 2, 2026
    1.0
    Staff was slow and unhelpful, accidentally ordered through the app at the counter, went through the drive through and they wouldn’t help me by just handing the food through the window and made me go inside and be late for work
  • DP
    Darrell Podwys
    Jun 29, 2026
    1.0
    The McDonald's, 406 E State St, American Fork, UT 84003, location has a very rude drive through person. One person asked, "McDonalds Mobile App", another when reporting that my bag was missing items grabbed my bag and with no gloves reached to the bottom of the bag touching all of my food, again no gloves. Then ripped my bag, never proving that my items was in there, advised he is getting a new bag, larger then the first mind you. then rudely handed it back claiming the items were in the bottom of the bag. I hope someone from the Health Department or Corperate reads these and does some restructuring and training at this McDonald's, 406 E State St, American Fork, UT 84003, location. Again that is the McDonald's, 406 E State St, American Fork, UT 84003 location. To the person advising about going to the McDonalds submitt a complaint page, I already did, and you all have not answered back, plus I am not going to hide my distain in you private complaint page. Everyone need to hear about the NOT service and the Horriable time at this McDonalds. So now you (McDonalds) can either do something about it, pubicly or not.
  • PP
    Pweezy Pouoa
    Jun 23, 2026
    1.0
    My disabled client wanted to eat here so we came to this location. I should’ve gotten the cashiers name smh but I was so irritated with everything (she looks possibly Hispanic & wears glasses, doesn’t have any customer service skills whatsoever). Anyways, when she gave me my change back it was $11.03. She only gave me $11 back. I asked for my 3 cents and she immediately in a rude way said we don’t have pennies and kept doing what she was doing as if I was supposed to just accept the fact that they stole 3 cents from me, didn’t even ask me if I’d like my 3 cents back to give ME the option if I wanted it or not. Personally I wouldn’t have cared but her rude attitude really rubbed me off the wrong way. It didn’t stop there. I’m talking to my client asking if she received her exact change and that same cashier walks past us and stops and says with an attitude, “I can give you 5 cents back IF IT BOTHERS YOU THAT MUCH”. LOL now she really pissed me off because how dare you speak to me like that. I’m trying to keep my cool and told her as long as my client received her exact change. Which she did. Now the next part should’ve made me flip some tables and chairs because that was the icing on the cake. She came to our table and handed us our trays with our meal, and as I bit into it, a LONG BLACK HAIR was connecting the piece I bit off from the whole burger. Immediately I spat it out, went to her and asked to get a new burger because there was hair in my burger. She was not apologetic, didn’t really give me a response just basically took the burger and switched it out with a new one. Didn’t even say anything when she handed me the new burger. I’m so damn irritated, I’m going to let karma get her because that was TOTALLY UNACCEPTABLE.
  • ER
    Evelyn Rosas
    Jun 11, 2026
    1.0
    Extremely ridiculous experience. I went through the drive through and they asked me to park near by, waited over 20 minutes, but nobody ever brought out my food. I had to get back in line through the drive-thru and wait all over again just to find out what happened to my order. After finally speaking with someone, they realized my order had never been made in the first place. I then had to wait even longer while they prepared it. To make matters worse, my fries had no salt, and I didn’t receive the sauces I ordered. This isn’t a one-time issue. Almost every time I visit this McDonald’s, I’m stuck waiting an unreasonable amount of time, dealing with poor service, or having something wrong with my order. The lack of organization and attention to customers is frustrating. This location seriously needs to improve its service and order management.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 406 E State, American Fork?

The regular dining hours are Monday to Saturday from 6:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and on Friday and Saturday from 5:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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