Location.com logo
Brand Certified

Dairy Queen

3.7
(872 reviews)

Business Details

3112 Kemp Boulevard, Wichita Falls, TX
76308, United States
(940) 264-9907

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
3112 Kemp Boulevard, Wichita Falls, TX
76308, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 172 items

Explore offerings from Dairy Queen on 3112 Kemp Boulevard in Wichita Falls, with popular children's miracle network donation, blizzard® treats, classic treats, and utensils available at this location.

Menu

172 items

Reviews

3.7
872 reviews
5 stars
368
4 stars
192
3 stars
125
2 stars
62
1 star
125
  • JM
    Joel Murray
    2 days ago
    3.0
    Food was fine, the workers thought I was on something:/ How is it the Decatur TX location leagues better?
  • AP
    Al and cam Productions
    Aug 26, 2026
    1.0
    Terrible experience the fruit shake was sour I alr feel sick definitely needs better management and they wouldn’t even give my dog a pup cup 0/10 this place sucks never going again
  • GC
    G C
    Aug 14, 2026
    1.0
    Pulled into the drive thru at around 9:50 pm on 08/14/2026 and it took the girl forever to get on the speaker. I thought it was broken at first. When she heard me driving off she finally got on and asked me for my order. I ended up going to Mcds instead.
  • HH
    Hailey Hauptman
    Aug 11, 2026
    2.0
    Me and my brother have had issues with customer service at this location in the past, but kept coming back because the product quality for both desserts and food has always been good enough to brush off a few rude employees. We both work in fast food and understand that sometimes there are backed up orders and therefore longer wait times and we have excused it. I've personally never minded the longer wait times, it was the customer service that I've always had a problem with. Employees have gotten annoyed two separate times when asked for drink carriers, there have been times when a part of our order was forgotten so the first part was completely melted by the time they finished the second ice cream, and there have been times where our orders have been forgotten altogether. But today, (08/11/26) we placed an online order for two blizzards. Once the order notified as complete, we went inside for our ice cream, and were told that they were out of what we had ordered and we were asked what we would like instead. We decided we'd rather just have a refund. The cashier was very nice and asked her manager about the refund and we were told to refund it through the app. We couldn't since the order was marked as complete. We spoke to the manager and we were told that online orders automatically mark the order as complete and they do not do this manually (but we aren't sure this is factual as we both work in fast food and online orders at our work have to be completed by an employee) and she told us they have no way to refund us and would only offer other items to replace our order instead. We were told we'd have to contact corporate. Corporate website says that if you cannot refund an online order, an on-site manager would be able to refund your order for you, which the manager of this store refused. We will not be returning
  • HH
    HipShot71
    Jul 10, 2026
    3.0
    I've always loved Dairy Queen, but this location has some of the rudest most unprofessional employees I have ever encountered anywhere. The girl taking my order in the drive-thru kept cutting me off as well as getting my order wrong and refused to read it back to me. She just left me sitting in silence and refused to speak anymore. When we pulled around the manager greeted me while eating an ice-cream cone, and ask how she could help me??? What?? There was another young man behind her eating French fries and bagging food!!! After taking my payment and verifying my order she held it just inside the window ledge so I had lean out the window and stretch to get it. I could not believe how we were treated and to top it off the order was incorrect. This is the first bad review I have ever left in all the years I've done these, this place has serious employee problems. Date of visit, 7/7/26 @8:30pm

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: