Pizza Hut Express

Reviews

• MH

  Mallory Harvey

  Feb 2, 2024
  1.0
  This place doesn’t even deserve 1 star. We have always had problems with the waxahachie location but tonight was awful, we ordered a pizza online, went to the drive thru to pick up the order and they took FOREVER to come to the window, then repeatedly saying the order would be ready for 10 mins. 1 Hour passes by like this and I pull thru the drive thru again to just find all the workers outside smoking. I drove off, then tried to call to get my money back for the pizza I never got, but no one answered the phone. GO TO THE MIDLO LOCATION!!!
• MC

  Monica Campbell

  Mar 28, 2023
  1.0
  Horrible, horrible, horrible!!! I ordered 4 chicken Alfredo dishes after work today and every last one of them was bone dry. It was pasta with a tiny bit of chicken and there was no Alfredo sauce not even at the bottom of the container. I don’t know if it is just this particular Pizza Hut in Waxahachie, but it is horrible. Then when you call on the phone no one answers to hear your complaint. I wasted almost $50 tonight.
• SS

  Shalea154

  Nov 12, 2018
  1.0
  No stars should be an option. “Rocky” claims he is the store manager, but he isn’t. Good thing Bc he can’t tell the difference between pan crust and hand-tossed. And his time management is waaayyyyy off Bc an order that the app said would be done in 20min and confirmed it at 8:45, was not given to my husband until 9:11. He was there waiting all of that time, with “Rocky” telling him it wasn’t “quite ready yet.” Apparently, they never started the order! Absolutely no apology from Rocky, even after determining they got the order wrong! A great “store manager!” No wonder they only have 1.5 stars on Yelp and Google. Oh, and according to “Rocky,” he has no information on a district manager.
• MH

  Major Harris

  Jan 7, 2018
  1.0
  Incompetence! The phone number listed is not accurate.

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