Main Event Waco

Reviews

• TK

  TIMOTHY KUCERA

  May 3, 2026
  1.0
  This is the worst place I’ve been we used to go here all the time and now it’s crap the device was terrible the workers were rude and didn’t help anything at all whatsoever and we had to go up to the counter and ask them about every game we tried that is rediculace i recommend going anywhere else in Waco besides this main event
• KF

  Katelee Foster

  May 3, 2026
  1.0
  Today me and my family went to main event in Waco and we had the worst experience the service was bad the people that work there were very rude and when a game wasn’t working they would not give the points that we had got. We were very disappointed from this because first it was a lot of money and we go there a lot this was the worst experience ever and they weren’t trying to help you at all we are never coming back and I recommend somewhere else.
• CB

  Christin Barck

  May 1, 2026
  2.0
  When we walked in there were several employees actively & openly loosening the claws on several of the machines. There were upwards of 6 games/machines that would take your credits and not work. We've been here multiple times, but im very reluctant to spend another $175 (for a family of 4) for games that don't work and employees sabotaging the games. Very disappointed.
• SG

  Silvano Gallegos

  Apr 26, 2026
  5.0
  We came mainly for bowling and had an excellent experience. The lanes were in great condition and everything ran smoothly the whole time. The servers were attentive, quick, and very friendly, they made sure we had everything we needed. The manager even stopped by to check on us, which made it feel like they truly care about their guests. Topnotch service all around!
• FB

  felicia Barker

  Apr 21, 2026
  5.0
  Mac is PHENOMENAL!! I will forever recommend Main Event as long as she is working here in Waco. This past weekend my husband and I decided to take our son and his friend to have a good evening of fun. We haven't been able to go out much as my husband had a kidney transplant on 1/23/2026 and I lost my mother on 2/14/2026 so life has been extremely hectic. I was trying to use my temporary card that was recently issued to me, and no matter how much I tried the card would not swipe with the card readers. It's a basic card with no chip or tap(there was money but for some reason the card did not like their card readers). I started to become flustered and embarrassed as I knew there was money, and the kids were super excited to go play, but the reader would not take my card. I kept trying to call my bank to see if there was a problem on my end and unfortunately every time I called the automatic system it could not "help me" listen to any information regarding my account. I had a flag of fraud before so I assumed that may have been the issue. I asked Mac if there was an ATM available for me to pull money out and unfortunately there wasn't one at the facility. Luckily I had a gift card to cover some of the costs until I could grab cash out. Mac was so sweet and understanding! She helped us every step of the way and was able to get the kids situated. She told me everything would be okay, and honestly I cried a lot because of her kindness. She has no idea what being so gentle, kind, and understanding meant. She had no idea what all we have been going through, and honestly I can not thank her enough!!! Main event, give Mac a raise! She is an employee you definitely want to keep on your team! She is a superstar!!!!

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