Very rude employees. I went through the drive-thru, ordered a six-piece chicken combo, and a cherry ice cream. We were given the cherry ice cream and asked to pull around to wait for the chicken, which was absolutely no problem whatsoever. Fresh chicken yay. After 20 minutes of waiting I go inside to see what's going on with the meal. The black lady Alicia gives me attitude and says you'll have to wait and I asked what am I waiting on and she says "your turn" with a dirty look and attitude. They have food sitting out on the counter that's not even being kept warm. So I asked for the white lady in a red shirt. I don't know her name. I let her know I've been waiting for a while and she gives me attitude saying "do I want raw chicken" I said no but I've been waiting a while. They bag up the order they were making which had two hamburgers in it and chicken strips and tries to hand me the bag. I said that's not my order. I didn't order hamburgers. I only ordered six piece chicken. The lady in the red shirt realizes that's not your order and looks for mine and sees it hasn't been made (after 25 minutes of waiting). It's not even on the screen anymore. Nobody knows where my order because it was never made. So after being told it takes 6 minutes to cook chicken and asking me if I would prefer it raw and giving me all the attitude they could throw at me, THEY WERE THE ONES IN THE WRONG AND DIDN'T EVEN MAKE MY FOOD, CLEARED MY ORDER, WHILE GIVING SO MUCH ATTITUDE! No One apologized for the wait. No one apologized for the attitude. They literally just said it takes time to cook chicken when they handed it to me after realizing they didn't even make my order.
PN
Penny Natt
May 4, 2026
5.0
The manager today corrected an issue we have a few days ago about our orders. Thank you for fixing this issue as we will now be back. (Onion rings were great) 😍
DB
Duane Bullock
Apr 13, 2026
3.0
Drive thru order. They took my order and I sat at window for quite a while and a young man comes to window and asked if he could help me.. I had to reorder with him
MS
Marcella shelton
Mar 13, 2026
5.0
Awesome customer service. Food is awesome. Very clean establishment.
RM
Robin Mikeska
Feb 27, 2026
5.0
Who couldn't go for a good old-fashioned DQ dip cone?!
What are the operating hours of Dairy Queen in Waco, TX?
Dairy Queen in Waco is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through service.
Can I order Dairy Queen menu items for takeout or delivery?
Yes, Dairy Queen in Waco offers both takeout and delivery options.
Is Dairy Queen wheelchair accessible?
Yes, the Dairy Queen location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Dairy Queen serve vegetarian or halal food options?
No, this Dairy Queen location does not serve vegetarian or halal food.
Is there a children's menu available at this Dairy Queen?
Yes, Dairy Queen offers a children's menu at this location.
Does Dairy Queen accept mobile NFC payments?
Yes, this location accepts mobile NFC payments and does not require cash only.
What nearby places can I visit after enjoying a meal at Dairy Queen?
After your visit to Dairy Queen at 6310 I-35 North, you might want to check out Connally Stadium or Mac Peoples Stadium, both popular sports and recreation venues nearby.
Are there convenient services near Dairy Queen such as ATMs or gas stations?
Yes, Circle K ATM, Bank of America ATM, and multiple Circle K convenience stores and gas stations are located nearby for your convenience.
Where can I find lodging near Dairy Queen in Waco?
Motel 6 is a nearby accommodation option close to Dairy Queen at 6310 I-35 North in Waco.
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