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H-E-B

4.5
(5,968 reviews)

Business Details

(210) 945-2102
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 910 Kitty Hawk in Universal City, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
910 Kitty Hawk, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

4.5
5,968 reviews
5 stars
4,163
4 stars
1,166
3 stars
334
2 stars
109
1 star
196
  • GS
    Gabriela Switzer
    3 days ago
    2.0
    This HEB is always crowded. No room to move around in the store. Last night we bought chicken on the fire; we were so disappointed, it was super dry and small, and expensive. No wonder I always have to buy the roasted chicken at Costco. It's always a warranty that is good, juicy, big and great price!
  • ST
    Sylvia Thomas
    5 days ago
    5.0
    I think he is a manager. His name is Juan. He is just the friendliest, professional manager I have ever met. He is so kind and courteous. To bad the other managers aren't like that. They are grumpy looking and don't help the customers. They just stand around. I guess that's what they get paid for. Everyone should be like Juan. He just makes my day. Then you go through the check outs and you have to listen to the cashiers about what they are doing or planning to do when they get off. I really don't care. Just want to get done and go home. To much talking not enough work. But that's what you get when you hire kids.
  • PO
    Praxedis Olvera
    Sep 29, 2026
    4.0
    Buen ubicado y con buena atención. No tiene mucho surtido de todo aquello que no sea alimentos, como detergentes o artículos para cocinar.
  • MR
    Madison Rodriguez
    Sep 17, 2026
    1.0
    bruh I’m so mad I wanted to be fat and get a hot deli meal and there’s a red orange hair in my food like pick your hair up- I’m still gonna eat it to cuz this thing was ten bucks
  • JM
    Jean Moreno
    Aug 30, 2026
    1.0
    I love heb but this time it was so fraustrating.I stop by at Heb kitty hawk just a quick stop to buy some fruits and some food on the way most of Heb they already have grab n go whole chicken,but this store doesn’t have any so on the side there’s a heb flaming bird grill chicken that you have to order and pay separate.so I did and wait my name to be called so while I’m paying my other stuff on self checkout they called my name and I receive a message too that my order ready to pick up and enjoy my meal! But when I came the guy on the counter said he can’t give me any chicken the person before me was the last chicken they have .so I said if he can refund me because i was in quick stop but he told me to go to customer service,when I go there there’s a long line and I told the guy I can’t wait that long line for me to have refund.if he could replace any chicken that same price but he keep insisting they don’t have grilled chicken.if I want to talk the manager ,but I don’t want to stay longer i only have limited time why giving me hard time to get refund or replace any chicken. Some customers was butt in telling they can’t give anything but I see some chicken there I pointed out and the guy said is it ok ? And I said yes ! To get it done so I could left but i didn’t realize the chicken,it’s really cold and hard.I don’t know how long was in there . But anyway I’m not coming back on this store again,if they don’t have chicken just let us know so we were not gonna order they saw us in the self checkout paying could simply inform us that they don’t have chicken available at the moment so we don’t go through the hassle to line up on customer service just for refund that it’s not our fault that the don’t have it.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

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Certified October 04, 2026Yext Knowledge Graph
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