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H-E-B

4.5
(5,918 reviews)

Business Details

(210) 945-2102
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 910 Kitty Hawk in Universal City, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
910 Kitty Hawk, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM
7/3/2026Closed
7/4/2026Closed

Reviews

4.5
5,918 reviews
5 stars
4,123
4 stars
1,163
3 stars
333
2 stars
106
1 star
193
  • RV
    Rachel Villanueva
    5 days ago
    1.0
    Was disappointed with hot deli they need to open at 9 not 10 wasn't friendly at all he looked bothered I ask about veggies he said we don't. Open till 10 so I had to get tv dinner
  • MV
    M V
    Jun 30, 2026
    1.0
    I bought some prime steak and ribeyes packaged and supposedly fresh but I got really sick from there meat, I would not recommend this location. Id prefer the schertz location
  • TC
    Texas Carpenter
    Jun 20, 2026
    1.0
    I have been coming to this HEB for years and have never had this problem but recently I have been receiving rancid beef. I thought the first time was a flop so I gave them the benefit of the doubt, but it's been consistent. I will leave this review posted until this problem is addressed.
  • AA
    Ariel
    Jun 19, 2026
    1.0
    Literally any other heb is better. I was denied a sale of $220 because I had a bottle of wine and a 12 pack in my sale. I went in and got my groceries for dinner and some drinks for the evening, while checking out I paid for everything on my card but was short $20. The lady had already checked my ID and cleared it, well I needed to cover that $20. So I told my daughter to hand me her fathers card that he gave her in case of emergencies. As soon as she handed me the card, this lady turned and asked my daughter for her ID since she handed me that card. I told her she isn’t purchasing anything here only I am and she checked my identification, this troll is going to call her manager and security. I debated the topic but was still denied sales, afterwards my husband went up there to purchase the drinks and they denied him sales because my daughter and I were just up there. Will not be purchasing anything here anymore, lol I made the joke she can card one of my daughters but not my 1 year old who was present as well. Not to mention she had some words as I walked away. Great job heb! Glad to see you’re care for customers have gone down the drain! 0/10
  • CD
    Charlie Dayton
    Jun 12, 2026
    1.0
    Avoid this place at all costs This store is an absolute nightmare. I genuinely don’t understand how it’s still operating like this. The entire place is ridiculously cramped and overcrowded. It’s so packed with people that it genuinely feels like a fire hazard. You can barely move through the aisles, it’s chaotic, and the layout makes no sense for the volume of customers they try to shove in there. The pharmacy section is even worse. It literally smells like human feces. I’m not exaggerating or being dramatic, it smells like poo. The odor is strong and unmistakable. No one should have to shop while dealing with that. On top of everything, when I finally managed to leave, a delivery truck was parked in a way that blocked half the exit road from the parking lot, making it nearly impossible to get out safely. I’ve read the other reviews here and a huge number of them feel completely fake — overly positive, generic, and nothing like the reality of shopping here. This place is not just poorly run; it’s unsafe and disgusting. Do yourself a favor and go anywhere else.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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