Location.com logo
Brand Certified

Einstein Bros. Bagels

4.8
(657 reviews)

Business Details

3142 Pat Booker Rd, Universal City, TX
78148, United States
(726) 610-8510
https://locations.einsteinbros.com/us/tx/universal-city/3142-pat-booker-rd

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your local bagel shop serving fresh-baked bagels, breakfast sandwiches, coffee, lunch, and catering. As a bagels-first breakfast destination, guests can customize their meals by choosing from a variety of bagels, eggs, meats, cheeses, shmears, and toppings to create the perfect breakfast or lunch. From classic bagels with cream cheese to made-to-order egg sandwiches and premium coffee, we offer fresh, flavorful options for dine-in, takeout, delivery, and catering. Visit Einstein Bros. Bagels nearby for freshly baked bagels and customizable breakfast favorites served all day.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
3142 Pat Booker Rd, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 2:00 PM
Tuesday6:00 AM - 2:00 PM
Wednesday6:00 AM - 2:00 PM
Thursday6:00 AM - 2:00 PM
Friday6:00 AM - 2:00 PM
Saturday6:00 AM - 2:00 PM
Sunday6:00 AM - 2:00 PM
12/25/20266:00 AM - 2:00 PM
12/25/20276:00 AM - 2:00 PM
12/25/20286:00 AM - 2:00 PM

Menu

1 menu · 60 items

Explore offerings from Einstein Bros. Bagels on 3142 Pat Booker Rd in Universal City, with popular featured, classic bagels, signature egg sandwiches, and classic egg sandwiches available at this location.

Einstein Bros. Menu 2026

60 items

Products & Services

1 list · 4 items

Buttons - Einstein Bros.

4 items

Reviews

4.8
657 reviews
5 stars
604
4 stars
11
3 stars
7
2 stars
10
1 star
25
  • AA
    Andrea
    3 days ago
    2.0
    The food is okay, but the wait times are always too long. I waited 30 minutes for my order last time. P.S. David needs to work on his customer service; its not the customer's fault if you get our name and order wrong.
  • GR
    Gabriela Ramirez
    Sep 30, 2026
    3.0
    I had an issue placing an order online because my card was charged, but I never received a confirmation email. I went to the store to ask if they had received my order and hoped someone could help me figure out what happened. When I arrived, there were only two employees in the store, but neither acknowledged me. I went to the register, which appeared to be closed even though it was only 7:30 a.m. I explained that I was there about an order, and they told me they had not received it. After that, I was simply left standing at the front without any further assistance. What was most disappointing was that no one offered to help me place the order in person, even though I was already there and clearly trying to make a purchase. I understand that mistakes and technical issues happen, but I expected at least some acknowledgment and customer service. Unfortunately, the experience left me feeling ignored and frustrated. I left the store and placed an order at chick fil a.
  • CC
    CS2005
    Sep 13, 2026
    1.0
    DO NOT COME TO THIS RESTAURANT (Pat Booker Location)! The staff do not acknowledge you, a simple 15-20 minute order took 45 minutes with minimal customer traffic. Never once was there an apology. Although the staff wore gloves I watched them play with their ear buds and touch too many objects for my liking. A gentleman had been for a while and in frustration demanded his food as he had been there for a long while too. Although I do not agree with that approach I understand the frustration. Whoever the manager/owner is the quality of your staff is subpar and I will not return.
  • CA
    Cj Alvarado
    Sep 13, 2026
    5.0
    The manager today need to learn making personal phone calls out loud is obviously un professional whenever your business is full and everybody can hear you I can read the room clearly and even see her employees that keep looking at her making it uncomfortable in the establishment it bums me out one of my favorite spots to stop by in my morning besides That, I really do hope she has a better day. No one deserves to have a bad day at work, but there is better time and place
  • KK
    Kelsey
    Sep 6, 2026
    1.0
    They messed up an in person order, I called politely to request a refund, the worker was rude on the phone. I simply stated I had items missing and wanted a refund because I can’t return to get the missing items. Then the manager hung up on me after I explained I can’t go in person to get refunded, and I got hung up on rudely after only mere seconds. My call history shows it’s a minute long phone call, they didn’t even try. I ended up going online they have a refund request option, but the manager didnt say that or tell me she was not calm at all when I was asking a simple question. I’m filing with the BBB and issuing a charge back if I don’t get the refund. I didn’t receive my order I paid for. This is unbecoming of any establishment. This manager shouldn’t be in the position she’s in, because she cannot handle a simple requested on a mistake they made on their end. I called back and they decline every call. This could have been very simple, but instead a basic and normal request that I’m sure happens routinely turned into something far worse. Even if a refund on the phone is not possible truly, which it is possible they have done it before, you don’t react in such a manner. I don’t understand why no one knows how to give customer service anymore, and why people like her are put into a manager position at all, when in my opinion she is clearly unfit. The way it should have gone: “Hi I was calling because I need to get a refund for part of an order I didn’t get. I can’t go in person, so I was trying to process it here.” “I’m so sorry to hear that Mrs. Unfortunately, we cannot process refunds over the phone.” “Well, I’m not able to come back I’m pretty far away now so what can we do about this?” “Well, again I really do apologize for the mistake however we do have an online form for refund requests if you can’t come. I know this is a major inconvenience, and not the answer you were hoping for but I hope this can help you.” That right there is actual service. That’s how a manager should act. If it had gone that way, I’d have dropped it and filled out the form but here we are. Hopefully if she’s reading she can learn how to operate better so someone else doesn’t suffer the way I did, because being disrespected like that really did affect my day.

Frequently Asked Questions About Einstein Bros. Bagels

What types of products does Einstein Bros. Bagels offer?

Einstein Bros. Bagels offers fresh-baked bagels, coffee, cage-free breakfast egg sandwiches, deli lunch sandwiches, and a variety of coffee options.

What are the store hours for Einstein Bros. Bagels at 3142 Pat Booker Rd?

The store is open daily from 6:00 AM to 2:00 PM, with special holiday hours on December 24 from 7:00 AM to 1:00 PM, and closed on December 25th.

Brand Certified Facts from Einstein Bros. Bagels

This information is certified by Einstein Bros. Bagels and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: