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Chick-fil-A

3.8
(319 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Universal City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
700 Kitty Hawk Rd, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 700 Kitty Hawk Rd in Universal City, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.8
319 reviews
5 stars
183
4 stars
31
3 stars
16
2 stars
27
1 star
62
  • NJ
    Natalie Johnson
    3 days ago
    1.0
    This is a very strange review I'm going to leave. For the two times I visited this new location, I must say that this was the most disappointing Chick-fil-A I've ever had. I ordered the deluxe Chick-fil-A sandwich the first time. It was ok, but the cheese wasn't melted because the sandwich itself felt lukewarm. The waffle fries were mostly broken up. Still, I wanted to give this location a second try. I ordered the honey pimento cheese sandwich, a side of macaroni and cheese, and made it a meal. This order was worst than the first order. Again, the sandwich felt lukewarm, the chicken wasn't hot, and the pimento cheese made the sandwich that much cold. The mac and cheese just wasn't good. It had a huge rubbery layer of baked cheese on top, and the macaroni tasted like it sat in the water too long. Lastly, the fries were overcooked. The customer service was overall blah. There's a disturbing trend of coworkers being allowed to wear facial and nose piercings while handling food. I digress. Not even sure what's happening at this location, but please do better. I'm not sure if the heat lamp is broken or something, but the food needs to be hotter.
  • KP
    K P
    3 days ago
    1.0
    Worst chic filet anywhere. Slow orders and service and food are always cold. I’ve returned fries every time I’ve been (4) and nuggets twice. My drinks have been wrong 2x Get with the program where’s the manager oversee any of this? They need to be replaced. I’ve started driving to the forum even though it’s completely out of my way again because this one can’t seem to get things right
  • BS
    Brad Shelton
    Aug 27, 2026
    1.0
    10am. Tried to order breakfast through Doordash but only letting me order lunch items. It's literally 10am, I don't want a chicken sandwich and fries at 10am. You guys don't stop serving breakfast until 1030. Found a better breakfast restaurant in the process which is great I'll start ordering from them from now on.
  • TM
    Tamera Marshall
    Aug 15, 2026
    2.0
    So I really never order from chick fil a but I love their market fresh salad. I did learn today however that not all locations are great. I went to the kittyhawk location for a my salad this time i got a stuck together lump of grilled chicken, 4 blueberries, what looked like maybe a quarter of a strawberry, and 2 chunks of apple, and wilted lettuce which is scary with the whole tummy issue thing going on. This salad is 10.49 you would think at least a handful of blueberries, half of an apple, maybe two strawberries? Guess that is too much to ask, will not be returning to this location.
  • LS
    Loida Stack
    Aug 14, 2026
    5.0
    Too many negative complaints, nothing wrong with this place or location. The staff's are always very friendly every time we dine in here. This place look's modern or chic, and very clean.We like this place and recommend it. Mia, thank's for the Excellent service today..👌🫶

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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