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Chick-fil-A

3.7
(252 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Universal City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
700 Kitty Hawk Rd, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
5/25/20266:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

3.7
252 reviews
5 stars
137
4 stars
25
3 stars
15
2 stars
22
1 star
53
  • CC
    Crissy
    2 days ago
    1.0
    Disgusting food, high prices, and poor services. Troy the male outside in all the heat was polite. The cashier for register #59 was rude and spiteful. We will not be back. Thanks for the rip off and super bland food
  • LL
    lailai
    3 days ago
    5.0
    Never make reviews, but this one was well deserved. I walked in there and walked out better than ever. I was nicely welcomed by 3 lovely people, 2 behind the counter and one cleaning the store. I ordered just a meal for myself , but before I even sat down, a kind guy already had my food right behind me!! My food was well done & fresh. I was astonished by how clean it was and how neatly everything was organized for the customers in the back. Well done Chick-fil-A Kitty Hawk!!❤️
  • TN
    Tristen Navarrette
    4 days ago
    5.0
    Amazing service! Had a catering order and had to add 20 more boxes super last minute and they were still on time with delivery! Wonderful staff, everything was delicious! Absolute 1000/10 experience!
  • C1
    Champion 101647
    May 7, 2026
    5.0
    I work at the Walmart right next to this location and come on my lunch the food is always hot and fresh the employees are very nice and respectful and its always clean and cozy inside
  • SM
    Samuel Mills
    Apr 18, 2026
    1.0
    Yesterday was my very first experience at this location and ultimately last until their service improves. Not sure who the Chick-fil-A owner operator is, but my only feedback to him or her is...Do Better. Ordered my meal from inside the store at a table and it took forever to come out. They got my order wrong. I ordered a grilled chicken ranch jalapeño ranch sandwich and they gave me the breaded chicken sandwich version. Do Better. For dessert, I ordered two cones. They never came until I asked an employee about it and when she brought them, the cones were not the same size. One was very small and the other only slightly bigger. Do Better. I watched this store operate and clearly something is off. I witnessed at least 4 different people from drive thru come into the location to report incorrect orders. It was so common, it is like the employees do not care. Do Better. Where is the leadership at this store...I know where... I watched them...They are the ones making the orders. Do Better. Something is off, everyone in the store appeared to be working, but the output was still subpar and was not achieving basic service...Do Better. Have they trained the employees? Don't know. Do the employees treat this location like it has their name on the building...NOPE... Do Better. CFA Owner Operator...Where art thou?... Do Better. Clearly, there is an unhealthy work culture at this location which is happening under your watch... Do Better.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified May 17, 2026Yext Knowledge Graph
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