Saltgrass Steak House

Reviews

• MW

  Michael Wise

  3 days ago
  3.0
  My recent experience fell short of the standard I’ve come to expect, though I have had better visits in the past. Maybe it was an one time experience, but it was mediocre for me and having issues with the after- experience.
• BB

  Brandi Bowling

  Oct 12, 2026
  5.0
  Christian was absolutely wonderful during my visit to Saltgrass in Tyler. He was attentive without ever feeling rushed, and he made sure everything at our table was perfect from start to finish. His kindness, professionalism, and upbeat attitude truly elevated the whole experience. It’s rare to find service this consistent and thoughtful. Christian is a gem, and Saltgrass is lucky to have him.
• SL

  Shirley Langford

  Oct 10, 2026
  2.0
  We entered the restaurant a little before 8PM. There were several sections open, but we told there would be a 20 minute wait. We decided to wait. No worries. We were seated about 20 minutes later. We sat for at least 5 minutes before we were greeted, offered bread, or our drink orders were taken. We then waited about 5 minutes. For drinks. Keep in mind we were one of less than 10 tables. We placed our order. At this point it was 8:50. At 9:30 our food came out and it had obviously been sitting in the window for a few minutes. The food was good, but my son’s French fries appeared to be reheated and the chicken fried steak had sat so long the top of the gravy was “dry.” (That’s the only way I know to describe it.) I don’t suggest going anywhere near closing time, not even 2 hours before. Maybe at lunch or dinner it’s better. We were thoroughly disappointed for that price point, and regretted not going to another establishment when told we would have to wait.
• TM

  Texanna Morse

  Oct 6, 2026
  3.0
  The service and food was great. The only complaint is the music is Too loud. My husband asked for chicken fried chicken and evidently the waitress miss understood and he was served chicken fried steak. He didn't complain because he likes either one. It's been more than 15 years since we've eaten at Salt Grass Steakhouse and with the music Too loud we'll pass at coming back. We enjoy the food through.
• LF

  L.O. Foghladha

  Sep 27, 2026
  1.0
  We didn't even get to the seating part. Being a manager in a customer service field, I found it very odd that even though there was hardly anyone in the restaurant, my boyfriend and I were told there was a twenty minute wait. I asked why but I don't think the employee heard me. Another customer group came in about five minutes later and was offered to sit at the bar, which the employee never offered to us. Service should be the same for every customer that walks through an establishment's door. I know that is what I teach my teams. My boyfriend and I left soon after.