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McDonald's

3.4
(1,470 reviews)

Business Details

5802 S Broadway, Tyler, TX
75703, United States
(903) 561-5459
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5802 S Broadway, Tyler, TX
75703, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5802 S Broadway in Tyler, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,470 reviews
5 stars
503
4 stars
328
3 stars
218
2 stars
128
1 star
293
  • AA
    Ariel
    Aug 19, 2026
    1.0
    We had a disappointing experience here today. We ordered through the McDonald’s app and specifically selected table service, so we waited in the playroom with our kids expecting our food to be brought to us. The manager eventually came over seeming irritated and told us she had been calling our names from the front. Another mom in the playroom had the exact same issue. We explained that we had selected table service and couldn’t hear names being called from the playroom. The manager then told me they only do table service if they aren’t super busy, which was confusing because the main dining area was completely empty. It was just myself and two other moms with our kids in the playroom. My biggest issue was the way it was communicated. The manager came across as rude and made us feel like we had done something wrong when we simply used the option provided in the app. I suggested that if this location doesn’t consistently offer table service, they should put up a sign so customers know to wait at the counter or order up front instead. There are better ways to communicate with customers, especially as a manager.
  • JC
    Jessica Clark
    Aug 10, 2026
    1.0
    I went in and ordered and I added 6 extra sauces to my order and they wouldn’t give them to me saying it’s policy that I have to pay for them but there are on my receipt that I showed them that’s just ridiculous if I pay for it I want my stuff I’m never coming to this McDonalds again then they wanted to be rude with me as they handed me my sauces that they saw on my receipt that I payed for
  • BD
    Bradley Dickerson
    Aug 9, 2026
    1.0
    Workers to busy talking and laughing to take order so I had to do the self order BS, then I couldn’t do my order until I put in a table tent number and guess what, there was none. Then when I interrupted there laughing and cutting up I was told to just put in any number so I put on 0 and it would not accept that number then they got rude and told me to just put in number 1. The tables and bathroom were absolutely filthy, if the kitchen is as nasty as the public areas then the health inspector needs to visit them. I see what is only got a 38% approval rating.
  • AK
    adrian kellermann
    Aug 8, 2026
    1.0
    Every time I order online here, something is missing. Tonight, 2 of my kids’ hamburgers were missing. No sauce at all. I started to check in front of them and they assured me that everything was there. I tried to call, but nobody answered..
  • AN
    Anthony Neeland
    Aug 1, 2026
    1.0
    Morning of August 1 at this location, neck tattoo guy, extremely rude zero customer service skills, no greeting nothing Definitely wouldn’t recommend going to this place in the morning time

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Tyler, TX, is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-through hours for this McDonald's?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday. On Sunday, drive-through hours are 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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