Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I’m really disappointed with my experiences at McDonald’s on Broadway by sprouts. Every time I visit, the staff comes across as rude and unwelcoming. Customer service should be a basic standard, but it consistently feels like an inconvenience for them to even take an order.
I understand that fast food can be stressful, but there’s no excuse for repeated disrespect toward customers. A simple polite attitude would make a huge difference. Unfortunately, until that improves, I won’t be returning.
WW
William
May 3, 2026
1.0
4 people working counter/ windows at noon today. Only 1 spoke any English at all. And not very good English at that. Unreal. Horrible.
JM
Jose mendoza
Apr 29, 2026
1.0
When we walked in all the employees were in the lobby in a circle with some kids that weren’t workers (maybe friends ) and were talking very dirty and cussing and just very unprofessional.
JM
Jamey McCellon
Apr 20, 2026
1.0
Performing brain surgery is easier than getting your order correct. The place was dirty and disgusting, the food is absolutely vile, they also aren’t willing to fix the issue they created by giving me the completely wrong order. DO NOT COME TO THIS PLACE OR YOU WILL GET SICK!!!!!
GR
Geri Richards
Apr 10, 2026
4.0
Had an appointment down the street, so afterwards I walked down and had a bite before I called for a Lyft to go home.
I don’t remember the last time I ate inside a McDonalds and on the rare times I do go, I use the drive through.
It was 9am and it was pretty empty. The first thing I noticed was the two ordering kiosks. Customers were strongly encouraged to place your order. There is only one cash register available and the cashier was in the kitchen and not standing there to take an order.
The area where the cash registers were is now blocked off by wooden panels decorated with information about the coffee served at McDonalds. It kinda looked like unprofessional and thrown together.
I placed my order and it seemed pretty high for a Sausage McMuffin Value Meal. I checked my receipt and it said that there was an upsell of .70c! I thought I ordered a small drink with my meal! Ouch. I also ordered an hot fudge sundae because I had a sore throat. I didn’t see the price on the order board. Last I had one, it was $1.50-ish. I checked my receipt and the sundae was $2.75!! If I had known that, I would not have ordered it. Shame on me for not checking before I paid.
The food was okay. Exactly what I expected to get. The hash browns could have been warmer.
I would go back there again, but I would be extra cautious when ordering and ask questions about prices before I ordered.
What are the regular business hours for McDonald's at 4014 S Broadway, Tyler?
McDonald's at 4014 S Broadway, Tyler is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When can I order delivery from this McDonald's?
Delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru for convenient vehicle service.
Are there any coffee shops near this McDonald's where I can grab a drink?
Yes, 7 Brew Coffee is a nearby coffee shop where you can enjoy a variety of coffee beverages before or after visiting McDonald's.
What other fast-food restaurants are close to this McDonald's?
Nearby fast-food options include Arby's and Layne's Chicken Fingers, great alternatives if you're looking for variety in sandwiches or chicken dishes.
Are there any automotive or car services near this McDonald's?
Yes, nearby automotive services include GRIT AF Auto Fab, Wagner Cadillac, and King Clean Auto Detailing & Ceramic Coating, which offer repairs, maintenance, and detailing.
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