SERVICE NEGATIVE 10 Manager tall guy working Saturday May 9th 5pm took order at drive, he answered the box "WHAT DO YOU WANT" gave my order he then said WHAT, repeated myself, he interrupted said " I GOT THAT" gave me the total at window took money gave change , nothing else said, told me to pull up, I couldn't 2 cars parked in 3 spot waiting on food , girl who brought me 1/2 my order told me " I HAD TO EXCUSE HIM HE'S STRESSED" NO APOLOGY DANG HE HAS NO BUSINESS BEING A " MANAGER" good way to run people off, I'll go back to WATABURGER and delete Dairy Queen APP, UPDATE: I don't have time to contact corporate, if you dont want a bad review ( a tru review ) handle your business or loose customers ( run off customers)
ND
Neisha Donaldson
May 7, 2026
5.0
Megan THE (GM) is so nice , clean and very respectable of her store !!!
DM
Darius Mckenzie
May 3, 2026
2.0
Not professional. Took our order at the drive thru just to ask us what did we order and still get it wrong and have us pay extra for condiments. Save yourself some time and peace of mind and go to another dairy Queen
CC
Carlos Cuellar
Apr 25, 2026
1.0
Trash service and nasty been waiting for 28 minutes for my fudge heat and the ask me if y waiting for something never again back up his nasty place great don’t take it because is nasty service
What are the opening hours of Dairy Queen at 3250 West Gentry Parkway, Tyler, TX?
Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Tyler offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient ordering and pickup.
Can I order food for takeout or delivery from this Dairy Queen?
Yes, Dairy Queen at this location offers both takeout and delivery options.
Is Dairy Queen Tyler wheelchair accessible?
Yes, the restaurant provides wheelchair accessible entrance, parking, seating, and restrooms.
Does Dairy Queen at 3250 West Gentry Parkway have outdoor seating?
Yes, this Dairy Queen location offers outdoor seating for customers.
Does Dairy Queen serve coffee and dessert items?
Yes, Dairy Queen serves coffee as well as a variety of dessert options.
Does Dairy Queen Tyler welcome children and have children's menu options?
Yes, they welcome children and have a children's menu available.
Which hotels are near Dairy Queen Tyler for visitors who want to stay nearby?
Nearby hotels include Holiday Inn Express & Suites Tyler North, Motel 6 Tyler Northwest, Lone Star Inn, and several OYO Hotels like OYO Hotel Tyler Lindale and Motel Tyler Lindale - An OYO Hotel.
Where can I find a nearby gas station when visiting Dairy Queen at West Gentry Parkway?
Several gas stations are close by, including Shell, Exxon, JJ’s Fast Stop, Chevron, Valero, and Kwicker’s Food Mart, which also offers convenience items and lottery tickets.
Are there any nearby places for relaxation and beauty services near Dairy Queen?
Yes, you can find Pretty Nails Spa for beauty treatments and Chinese Massage for massage therapy near Dairy Queen.
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