Landry's Seafood House

Reviews

• RR

  RM RM

  4 days ago
  1.0
  Took my family on a date and there for dinner. We chose to sit on the patio. Michael was our waiter. The absolute worst waiter i have ever had. Was not nice at all, experience was not good at all. My bill was even incorrect when it was time to leave. My wife and I are also Landrys select club members. We will never step foot in there again. Awful experience!
• AK

  ALI KAMALI

  Oct 4, 2026
  1.0
  We have been coming to Landry’s Seafood in The Woodlands for years and have celebrated many different occasions there, so tonight’s experience was extremely disappointing. We were seated outside, but there was no silverware on the table. Even after our food arrived, we still had to ask for silverware. When we placed our order, I asked if the baked potato with my ribeye could be changed to mashed potatoes. Our waitress confirmed that it could. About 30 minutes later, she came back and said, “I have bad news for you,” and told me they could not modify the order. At that point, I asked her to cancel the ribeye, and she simply said that was fine and walked away. What made it more frustrating is that she could have just told me earlier that the substitution was not available and offered an extra side of mashed potatoes instead. We had also ordered an extra side of mashed potatoes for our 1-year-old son. It never came. I asked about it, but it was still never brought to the table. The manager eventually came over and asked if anything was wrong. I explained everything to him, and he offered to comp the ribeye. I declined because the issue was not about getting free food. The problem was the overall service, lack of communication, and how unorganized and unwelcoming the experience felt. While we were there, I also noticed the manager speaking with another table next to us that appeared to be having issues as well. We have had many good experiences at this restaurant in the past, which is why tonight was so surprising. Unfortunately, the service was so poor that it completely ruined our evening. After being loyal customers for years, we do not plan to return.
• JE

  Janice Epps

  Sep 28, 2026
  3.0
  Disappointing experience. Earlier today a friend and I dined at Landry’s. We had not been there in a while and were very excited to go. The server, Jaden was awesome!! We shared seafood fondue, I ordered my usual, Cedar Plank Salmon, and Key Lime Pie to close. Upon receipt of my entre before taking a bite and while the food server and Jaden are still at the table I notice a long golden hair string across my green beans and dirty rice. It is almost as if the food server and myself sees it at the same time. He jokingly says not my hair and I say not mines either. Jaden immediately takes my plate, apologizes and states let me get you a new plate. I try not to ruin the experience but my appetite is now gone. Eventually he returns with my new plate. I eat less than half. Ask to pack it to go along with dessert. My disappointment is no one from management apologized for the incident, offer a comp item (dessert, coke, etc) or removes the item from my ticket. Since I received the food I probably would have declined the offer. My disappointment is that the offer was never made.
• PO

  Perla Orozco

  Sep 25, 2026
  1.0
  My husband & I came here to celebrate our 35th wedding anniversary, but the evening was ruined by poor service and serious hygiene issues. Following consecutive mix-ups with our drink orders, a live cockroach ran across our table toward my plate. My husband eliminated the pest and brought it to the attention of the supervisor on duty. Worryingly, the supervisor remarked, 'Oh, it came over by the sugar, salt, and pepper,' suggesting awareness of a broader infestation issue. ​While the manager apologized, the restaurant's response was wholly inadequate. They offered nothing more than a complimentary dessert "as if we wanted eat anything else" and charged us full price for the meal. We paid without making a scene, but the lack of hygiene and poor management resolution was unacceptable
• JO

  Jennifer Orozco

  Sep 25, 2026
  1.0
  This place used to be amazing but after today's dinner visit I will never go back. We were seated at a both in the restaurant and two roaches came crawling on the table while we were eating. We killed one of them with are napkin and the other one got away. When we were telling the waiter and the manager, the manager did not seem surprised and said it probably came from the sugar and the salt area. We then stayed freaked out and looking that way we did not want to eat no more and just wanted to get out.

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