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Dairy Queen

3.8
(612 reviews)

Business Details

(281) 292-6825

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
9930 Woodlands Parkway, The Woodlands, TX
77382, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 167 items

Explore offerings from Dairy Queen on 9930 Woodlands Parkway in The Woodlands, with popular children's miracle network donation, blizzard® treats, classic treats, and utensils available at this location.

Menu

167 items

Reviews

3.8
612 reviews
5 stars
315
4 stars
101
3 stars
56
2 stars
33
1 star
107
  • MA
    Marissa Avalos
    4 days ago
    1.0
    We got there 15-10 minutes before close just to get ice cream. Yes I know it’s frustrating for someone to come when y’all are about to “close”but we were waiting at the speaker for 5 mins before and they decided to answer after and say “kitchen is closed, the only thing we can serve is ice cream comes” ok so you can do cones but not a blizzard? We went and double checked to make sure if that was correct and the lady went and raised her voice and said “I said we can only do cones no food” in a rude tone.
  • RG
    Ray Garcia
    Aug 25, 2026
    4.0
    Good food. Just need to update there inside lobby time to 10pm to 9pm
  • TS
    Tyler Simpson
    Aug 24, 2026
    1.0
    Did a mobile order last night, went in to pick it up and was told we don’t make those items anymore since we are out of everything to make the 2 different blizzards. The employee asked if she could make something else for us and added we probably can’t make any other blizzard as they are out of pretty much everything else. Tried to get a refund but was told they can’t do that for mobile orders or cancel the order, and could not tell me how to get a refund, but they sure was quick to mark the order as complete on the app as soon as I drove away. After getting home and looking at the faqs page on the app, the staff at the store should be able to cancel the order but the staff here don’t seem to care. Staff needs a lot more training if they don’t know what they are doing or at least a competent manager needs to be present if the staff can’t figure out what they are doing. And per the staff don’t expect to have many if any ingredients for the blizzards on Monday either. This does not seem like a well managed DQ. I don’t think I would be telling customers don’t expect us to have any ingredients for the blizzards the next day or so.
  • LR
    Leroy Rodriguez
    Aug 7, 2026
    1.0
    I’ve been two times within a week. First time, I went through the drive thru on a thursday, 7/30. The drive thru was a terrible experience. Severe miscommunication. I told them several times I was ready to place the order. We went back and forth several times. Today, 8/6, ordered a pick up, went inside at 8:07 the time to pick up that the app said was 8:13. In between that time, no one said one thing to me. Mind you, a young lady was working the counter with several people in line. Finally after the young lady took an order to someone who was dining in, I asked her if she could inquire about my to go order, she did. She asked my name and asked the young girl in the back if someone had made me the order. The young girl, said she did and handed the order to the girl to hand to me. This is an extremely terribly run location. The blizzards are horrible. This place is run by 15-17 year old little girls with zero customer service experience. Don’t believe me? Go inside and look for yourself.
  • KE
    Kandice Easter
    Jul 30, 2026
    1.0
    I arrived about 20 minutes before closing. While placing my order, I had to repeat myself several times because the employee kept saying she couldn't hear me. At the same time, she was laughing and talking with other employees instead of focusing on taking my order. After all of that, I was told the items I wanted weren't available. When I asked about other options, she again said she couldn't hear me. I ended up leaving because it was clear we weren't a priority. They also locked the doors before their posted closing time. Unfortunately, I won't be returning.

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