McDonald's

Reviews

• IL

  Ismael Leyva

  4 days ago
  1.0
  Customer service is terrible ! Today 5/16/26 7pm current crew are kids and have terrible terrible customer service. We ordered something threw the website and when we got to the location the first person told us to move forward to the first window and a group of workers where chatting it up witch didn’t bother me but then the kid asked if I wanted a recipe and I said no thank you and he proceeded to say ok and close the window and not tell me to pull forward or anything so I thought he was going to hand me my food then . He then acts what do I need . I tell him there’s different ways to address and talk to people and he said sorry but then he runs and tells his coworkers and they hand me my food one by one slow with a mean mug . I get that they’re kids but definitely need to be addressed.
• CS

  Chris Smith

  Apr 25, 2026
  1.0
  Ordered 3 bagels coming from Royce city and got half way to kaufman half way to where in live in Eustace before I realized they shorted me 1 bagel and they absolutely would not answer the number on the receipt so that I could atlease get a refund for the bagel
• KA

  Karen Anderson

  Apr 15, 2026
  4.0
  I am not big fan of McDonald's BUT every once in awhile I stop and get the sausage mcgriddle and coffee. This location was clean, quick,and mcgriddle was delicious.
• DC

  Dana Chandler

  Apr 8, 2026
  1.0
  I don’t eat here, but I do buy my daughter some toys every now and again. And apparently they don’t do that anymore. The worker refused to let me buy just a toy!
• GN

  Gary Neudahl

  Apr 5, 2026
  3.0
  Late evening, only the drive-up open, and it was busy! I picked the wrong lane, so after waiting through two cars in the other lane getting served (I had a mobile order, so all I needed to do was pick it up), I swung around the building and got in the other line as the last vehicle in line. Meanwhile another guy got in the other lane and, go figure, he was taken care of and I ended up in line behind him when the lanes merged. When I finally got to the pick up window, it was ten seconds and out. I have experienced the slowness at other McDonald's during meal times, but this restaurant seemed short staffed given the long wait time in the drive thru at a pretty late hour with no other options to pick up food available.

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