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McDonald's

3.4
(2,605 reviews)

Business Details

3403 S 31st St, Temple, TX
76501, United States
(254) 771-2889
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3403 S 31st St, Temple, TX
76501, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3403 S 31st St in Temple, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,605 reviews
5 stars
885
4 stars
522
3 stars
445
2 stars
208
1 star
545
  • JC
    Jessica Cannon
    5 days ago
    1.0
    3rd time is NOT charm, this was theThird time at this McDonald’s and I’m DONE. Curbside takes 40 minutes to an hour, the food is cold, and items are constantly missing. Tonight I ordered NO onions and EXTRA pickles on my burger. I got an absolutely ridiculous amount of onions and NO pickles, plus food I paid for was completely missing. The manager tells me he won’t refund or remake anything unless I bring ALL the food back. Seriously?! HOW DO I RETURN FOOD YOU NEVER GAVE ME?! Three times is enough. Long waits, cold food, missing food, wrong orders, and then refusing to fix it. Completely unacceptable. They need to fix this. And before someone from management comes on here telling me to fill out a survey or complaint card—don’t. That’s another waste of my time. Instead, look at how many 1-star and no-star reviews are already complaining about this location and FIX THE PROBLEMS. Save your time and money and avoid this place until they get their staffing, service, and management issues fixed.
  • AO
    Autumn Ortiz
    5 days ago
    1.0
    This is the 3rd time Ive gone through the drive thru in the last month and the lady doesnt even acknowledge one line of cars until you say hello? Hello? After 5m of waiting, and only does the 2nd line, so I drive around after getting skipped 4x and they ignore me on the other line and start taking the first line again! Absolutely ridiculous, cant prove it but felt like they were doing it on purpose this time because I said Id just go around. last time one of the girls got an attitude with me for asking for bbq sauce which they left out of my bags. I canceled my online order and will be going to dairy queen or sonic from now on since this is a repeated issue with this location
  • TL
    Theresa Lowe
    Aug 19, 2026
    1.0
    I ordered a Chicken Sandwich with cheese, lettuce and Mayo. I didn't get my lettuce! I asked for order to be on 2 separate tickets the young lady at, the window said she Couldn't do it!!! The Customer Service was Very Poor I tried to call McDonald's and I got a Voicemail what kind of Business is that? I can't even let them know they got my Order Wrong I didn't check my food til I got home and I paid for the food so I expected it to be fixed right. Thanks!! Theresa Lowe
  • LG
    Lauren Graham
    Aug 8, 2026
    1.0
    Not a fast food restaurant. Places my curbside order at 10:58pm, I’ve watched about 10 people be served in the drive through and it’s now 11:25 and the app says my food has been brought out to me. Tried calling the restaurant and was sent to voicemail over and over again. If you’re unable to serve people with the curbside option just turn it off. Can’t cancel the order or try to get a refund because it will say the order is “still in progress”. I know it’s a McDonalds is not something to have high standards for but I just want my Dr. Pepper and McChicken, not asking for much.
  • LP
    lesley puga-zapata
    Aug 1, 2026
    1.0
    If you need “fast” food, avoid this place at all costs. Genuinely one of the worst experiences at McDonald’s I ever had. I placed an order at 11:14 and got my food at 11:50. Mind you, I ordered a McChicken and a Cappuccino. There was an insane amount of people waiting in the lobby for the food because they were prioritizing the dine in, and it was completely empty when I got there!!! People got there half an hour after us and immediately got their food. Makes absolutely zero sense. I don’t mind waiting a couple of minutes as I know it’s busy but 35-40 minutes is RIDICULOUS. I am absolutely baffled by the lack of competency. I am completely introverted and shy, but I had to advocate for myself and constantly ask for updates until they finally gave me by food and it WAS COLD. Lunch time had JUST started and the wait was so long my food was cold. The lack of organization was so bad that they had to stop taking orders inside all together. Absolutely unacceptable. P.S I tried to ask for a refund but no one was at the counter! The lady that was supposed to be there was dilly-dallying in the restroom for 20 minutes and walking around in the kitchen doing nothing. Just horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7 at this location, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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