JC
Jennifer Cooper
5 days ago
We always enjoy Bird Creek. Beers a good, burgers are fantastic. Recommend trying something new each time you go. We're never disappointed.
We were traveling and looked up spaces to eat on our route. This place looks great on tje website. If our group of 6 would have made it at an earlier time we would have hopefully had a better experience.
What we learned is the kitchen closes 1 hour before the actual restaurant closes. We would have loved to have known this before arriving and been told. We were there before the closing and the person who greeted us told us we couldn't eat. After we continued to inquire (because we were confused) they went and asked someone else who told them to seat us. We honestly appreciated this, but also didnt feel welcome the rest of the time there. Topped off with the worst phrase, "sorry, we dont have that" after the first order.
Once we got settled in the food was good. The atmosphere is great. Maybe just a bad idea to go near closing time. They like to leave on time I guess.
All this to say we would go back, just earlier.
SM
Skyler Martin
Oct 7, 2026
I have never left a bad review before but I am very disappointed with my experience at Bird Creek. I received an e-gift card from a family member as a gift, so I decided to try it out. Before ordering anything, I specifically asked our server if I could use the gift card to pay for the meal. I pulled up the exact email on my phone, and she assured me it would be no problem and that she could enter the code at checkout. So we ordered several things to try. The food was mediocre—but I didn't really care because I was there to try the place and use the gift card. They were also out of their #1 selling beer. At the end of the meal, I'm told by my server that actually... the gift card can only be used for online orders. I even offered to place an online order for the exact food we had just eaten and pay with the gift card, but was told that wasn't an option. The manager was sitting at the bar and did not come over to speak with us; instead, I was essentially told there was nothing they could do and that I needed to pay. After I expressed how frustrated I was, she asked if I'd like a piece of cake. No, I don't want a piece of cake—I want the issue that I specifically asked about BEFORE ordering to be fixed. I was at a loss for words and just paid AND left a 20% tip because that's the right thing to do.
I called afterward and spoke with Nikki, who was very nice and said they would look into refunding the un-used gift card. I never heard back, so I called two days later and spoke with Rachel and was told "i don't know who told you that but..." they wouldn't refund it and said that I could just use it online. I told her the email I received does NOT say that it's online-only... and where the giftcard was purchased is none of my business...it was a gift... I specifically asked before ordering and was told I could use it in the restaurant. That's the part that bothers me. Mistakes happen, but when an employee gives you incorrect information and you spend money based on that information, I feel like the business should make some effort to make it right. Instead, I was basically told, "too bad, use it online." Needless to say, I won't be returning. And $75 is wasted/stolen.
CB
Charles Bidet
Oct 4, 2026
Ordered to go burgers. Wanted everything on the side so I didn't have mushy burgers when I got home. One burger didn't even come with a bun and the other burger only had the veggies on the side, sauce was still all over my burger and it was a squishy mess but the time I got home. For $20 burgers I just kind of expected them to be right and since the bag was all knotted shut I wasn't able to check it there at the counter.
I'm sure everything is great when you sit there and eat, but for to go this was just not a good experience.
EG
Emily Glover
Sep 25, 2026
Both of the burgers I ordered were soggy to the point it was mush, I ordered well done on my burgers and it was bright pink, and the chili cheese fries tasted like they dumped a can of sloppy Joe mix on fries, sonic has better chili at this point… very disappointed when spending $20 on each burger that was not worth $20 of a burger…$60 not well spent what so ever and very disappointing, also before you get excited about their “truffle” fries think again it tasted like truffle flavored olive oil, such a rip off