Arby's

Reviews

• AL

  Abe Lopez

  Aug 6, 2026
  2.0
  We ordered our food and attempted to pay with cash and the young man was polite about it and asked the manager if they took cash and was told no. There are no signs notifying customers that this is a cashless establishment. Or is it? Received our order and the curly fries were cold. The young man that helped us did correlate issue. He should be commended for his customer service skills. My wife and I truly enjoyed eating at Arby’s but if this is what the customer service is going to be like, I will take my business elsewhere. Very, very disappointed in the service that was shown at this Arbys location. And from reading the reviews, it seems that we are not the only ones that feel the service here needs immediate and drastic attention. I hope that Corporate gets a handle on the issues here.
• DD

  Dayne

  Jul 20, 2026
  1.0
  Ordered food on Uber Eats from this location and all the food was burnt. Absolutely terrible. I will never get anything else from here! Thank God Uber Eats refunded my money
• SC

  Susan Coulter

  Jul 17, 2026
  5.0
  My food was absolutely delicious! I ordered the Beef & Cheddar sandwich with curly fries and the Peach Cobbler Roll. Everything was served hot, fresh, and tasted great. I used the Arby's app, which had a promotion for a free sandwich with a $5 purchase. My total came to about $7, making it an incredible value. I also asked the cashier for extra, extra Arby's Sauce, and they generously provided it. Great food, excellent value, and friendly service made this a wonderful experience. I'll definitely be back!
• DO

  Deb Ochs-LaGrone

  Jul 16, 2026
  3.0
  Unbelievably they are out of roast beef way to often.
• TI

  Tina Insall

  Jun 27, 2026
  2.0
  I went to the Arby's in Temple, Tx. The service was slow. I notified the boy up front that a head piece had been left on the table, opposite the crew door to the lobby. He aknowledged & turned around. A girl finally came to take my order, I also told her about the headpiece. She was uninterested & took my order. I asked if I could have my cup, she complied. I went and filled it up & grabbed a booth to wait. My name was called & i went to retrieve my meal. No ketchup or pepper were available with the condiments. I just sat down, grabbed a French fry...it was shriveled & dry. I grabbed the fries and yet again waited to be helped. I asked for fresh fries. She went to get a different fry. They weren't much better, but at least they were hotter. I think they need to change their grease because they were an odd shade of brown! While I sat there the employees were loud with each other, spewing profanities back and forth, they didn't care. There were only children working here (no supervision) or the Manager didn't care either. While I sat there eating my meal there were several customers come in. One door dashes order was just left on the counter. The driver waited for someone to approach, but Noone ever did, they were all in the back. So the driver looked at the ticket, grabbed it and left. Another customer came in & waited for service, none ever came, he ended up just leaving. I do not believe i will go there again. I wasn't the only one that received poor service, some received NO service.