Chipotle Mexican Grill

Reviews

• AL

  Angel luis Valera lopez

  2 days ago
  1.0
  Pésimo lugar solo con ver al Maneger llamado Mak tratar mal a los trabajadores y simplemente con ver eso ya no da gusto estar ahí , el les grita y les dice de todo aparte de todo es Racista
• SP

  Samantha Perez

  3 days ago
  1.0
  This is by far the worst experience I've ever had at any chipotle. I placed my order online directly from the chipotle website and when we got there asking for our order we were ignored and brushed off finally got someone's attention and they kept insisting the order didn't exist we showed them the order on our phone and then they finally admitted it had likely been stolen. They fought and would not give us information on how long it would take for our order to get remade they kept ignoring us the manager would not even look in my direction as I was saying I couldn't continue to wait for this as I had placed my order 40 minutes before and that I just needed a refund the person making the food in the back just came to the front and started yelling a me saying she had told me she would remake the order, I said she said it would be a while and I couldn't keep waiting and she yelled at me saying only way for me to get a refund would be on the app. The manager just stood there making other people's orders and did nothing. I left and reported it online but the website has no way to receive a refund.
• CS

  Christian serres

  3 days ago
  1.0
  Horrible customer service from start to finish. We placed an order and had a valid confirmation number, yet when we arrived, we were told there was somehow no order in their system. Then we were told our order “must have been stolen” and that our only option was to go to the back of the line and wait all over again. The manager was completely unhelpful and seemed incapable of resolving what should have been a very simple issue. To make matters worse, they couldn’t even process a refund for an order we paid for but never received. At this point, it’s not about the $25—it’s about the complete lack of accountability, professionalism, and basic customer service. I’ll be escalating this beyond the store because customers should not have to fight to get either the food they paid for or their money back. Absolutely unacceptable. Chipotle, do better.
• MP

  Marisa P

  Aug 4, 2026
  1.0
  BUG crawled out of my salad, absolutely disgusted by that and customer service. I had to call twice since they hung up on me the first time and told me I have to handle it online since it was an online order, i just wanted to be remade or a refund. I’ve spend my entire lunch break hungry while looking at this bug.
• TA

  Tabitha Avila

  Aug 2, 2026
  5.0
  Maria and Jazmin were amazing from greeting to check out. The food was fresh and very tasty. Store was nice and clean. And we were attended to in a very timely manner. We will definitely be back to this specific location.