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McDonald's

3.4
(1,653 reviews)

Business Details

121 E Shannon Rd, Sulphur Springs, TX
75482, United States
(903) 885-1336
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 E Shannon Rd, Sulphur Springs, TX
75482, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 121 E Shannon Rd in Sulphur Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,653 reviews
5 stars
541
4 stars
341
3 stars
303
2 stars
172
1 star
296
  • LR
    Lakenya Ross
    4 days ago
    2.0
    Thiss is the 5th time. I have ordered food for my grandson and mom. Yall continue to mess up the order. Everytime I call yall say call Door Dash. Well employees and manager Guess what ??Dashers don’t fix the food u all doooo!!!’ Tonight he didn’t get Apple juice and his burger was wrong again. The nuggets were cold and hard. I paid for extra sweet and sour sauce yall forgot it again. Let’s not talk about the 5 times so far yall have not put my sweet and sour sauce in the bag. Are you going to reimburse me for all the missed foods and condiments. I have bought and never got. My grandson loves his happy meal but lately yall have been a disappointment and he has cried. (Not to mention the 2 times u forgot his toy. Had to go to Dollar Tree and get him a Toy. This may not mean anything. But I’m over yall blaming The Dashers or saying Call Door Dash. That is unprofessional.Im a very unhappy. If it was you , you would be upset too. Do the next customer better than u do us.cant post pictures when we did not get the items. Just tired of losing money.
  • MM
    Miranda
    Aug 28, 2026
    1.0
    Found rat feces on my sauce container that was thrown in my bag on top of my food. Tried to call store to advise them and call would be answered but with no response and phone would just be layed down where background noise could be heard. Then kept calling back and phone was left off the hook for hours. Will never go back here.
  • JY
    Jesus Yanez
    Aug 28, 2026
    1.0
    Worst experience ever I’m not a very picky person but when it comes to having a attitude at work and serving the food cold hits a nerve will never coming back . Night shift sucks and they lazy don’t wanna disrespectful but it had to be said step it up dang ! If I could rate it negatively I would
  • TW
    Tiffany Williams
    Aug 21, 2026
    1.0
    Went through the drive through this morning for my son's 1st day of school to get him & myself a sausage cheese mcgridle, & my boyfriend a bacon egg & cheese one. We repeated the order twice & he used tap to pay, so no normal receipt. & when we went to drive off he checked the bags & realized they didn't have mine in the bag. I said hey we didn't get one of our mcgridles we ordered, the Hispanic woman working the window was immediately snippy & rude & said "where's your receipt?" & I told her I'm sorry we don't have one we used tap to pay. She kept asking for a receipt we didn't have & we both assured her we ORDERED 3 breakfast sandwiches. She went to get the receipt from the pay window & shoved it towards me & said "See you only paid for 2!!" & had snotty expression on her face the entire time....okay well that's our mistake I guess for assuming your drive-through window operator could hear & take our order correctly. At that point we didn't have time to place a separate order, wait for it to be done & get my son to school on time since I didn't trust them not to "mess with my food" at that point. I've worked a lot of food & retail, & being instantly hateful to a customer who just wants their order taken, charged properly, & given to them CORRECTLY without having their head bit off must be a crazy thing to ask for at this location. I will NEVER eat here again as long as I live in this town. Hateful women working morning shift need an attitude adjustment. Or have their workers turn up their headsets before they act like people are trying to steal a breakfast sandwich. 🙄
  • AL
    A Long
    Aug 15, 2026
    1.0
    Ordered orange dreams with my meals, they confirmed whether I wanted them made with HiC or Fanta. I get to the window and they are all HiC only, no cream. I brought it to their attention at the window before I even touched the drinks. They said they could make the large an orange dream but not the kids “because I didn’t pay for it” and “they can’t make it like that in the kids cups, I would have had to order a small” which I confirmed I DID. Interesting that the kids cup did in fact have more than enough room for a literal splash of cream but they declined. Seems like a silly thing to not accommodate, as it was their mistake to begin with. Hopefully something to be discussed as a simple way to keep customers happy.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 121 E Shannon Rd, Sulphur Springs, TX?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Saturday, and from 4:00 AM to midnight on Sunday and Monday.

Is McDonald's delivery service available 24/7 at this location?

Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.

Brand Certified Facts from McDonald's

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