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McDonald's

3.4
(1,156 reviews)

Business Details

1053 Eldridge, Sugar Land, TX
77478, United States
(281) 565-4411
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1053 Eldridge, Sugar Land, TX
77478, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1053 Eldridge in Sugar Land, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,156 reviews
5 stars
405
4 stars
229
3 stars
166
2 stars
79
1 star
277
  • CC
    CCLLC
    Jun 28, 2026
    1.0
    They closed the lobby about an hour before listed hours state they close. Whether it’s worker laziness and a rush to close or poor management this sort of behavior is not typical in customer service. The workers were visibly agitated and motioned for us to leave after we realized the door was locked— we understand that closing is stressful and everybody just wants to go home on time but an hour before store hours is an insane early time to close. I would suggest retraining employees or relisting hours because this is more shocking than irritating and anywhere else in the fast food industry this behavior would not be acceptable.
  • DC
    Da cool
    Jun 28, 2026
    1.0
    Even though I placed my order on the app at 10:35 made it to the location at 11:02 it was canceled. Wouldn't help whatsoever. Awful awful service. I should have looked at the reviews for this location I will never come here again.
  • AA
    Alias Aya
    Jun 11, 2026
    1.0
    It says they open at 5am, and I saw workers there, but they won’t take your order or speak to you. I came here after work at around 515 and I was mainly ignored which is a bummer
  • SG
    Samantha Garcia
    Jun 5, 2026
    1.0
    My husband and I waited more than 30 minutes for a meal. When we tried going inside the doors were locked. We went through the drive through and the employee had a huge attitude and kept saying she couldn’t hear me. Well maybe if she took her AirPods on maybe she would. When we got our order it wasn’t even what we ordered. Definitely not coming back to this place.
  • AB
    Alena Belaia
    Jun 4, 2026
    1.0
    I placed and paid for a mobile order through the McDonald’s app because I was on a work break and wanted to save time. The payment went through successfully, and the app showed that my order was being prepared. When I arrived, I was told that the restaurant did not have my order and that it would probably be canceled later. I showed the employee my order in the app and the charge in my bank account, but instead of helping, I was told there was nothing they could do. I waited while other customers were served because I thought someone would come back and help me, but after everyone else was taken care of, the employee simply walked away and I had to find her again myself. In the end, I was told that they did not have my order, there was nothing they could do about it, and if I wanted food, I could place and pay for another order. I did everything correctly: I placed the order, paid for it, and arrived at the restaurant. I should not have had to spend my entire break trying to resolve a problem between the McDonald’s app and the restaurant. I left without my food, without a solution, and with the feeling that nobody cared.

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