Sonic Drive-In

Reviews

• TH

  Terrance Henry

  Aug 3, 2026
  1.0
  I placed an online order that was scheduled to be ready between 3:50 pm and 3:55 pm. I arrived right at 3:50 pm, checked in at stall #3, and expected the usual quick service. Instead, I sat there waiting with no updates and no staff coming out at all. After nearly 25 minutes of waiting, I drove around the lot and returned to the same stall, hoping that would prompt someone to bring out my order. I waited a few more minutes — still nothing. At that point, I walked up to the window to speak with an employee about my order. They handed me cold food, which was already disappointing, so I asked to speak with the manager. The manager’s attitude was extremely unprofessional and dismissive, acting as if my concern was an inconvenience. When I explained the situation, she responded with, “What do you want me to do about it? You want me to remake your food?” — a tone that made it clear she didn’t care. They eventually remade the order, but the entire experience was unacceptable. I should not have had to wait that long, chase down my own food, receive it cold, or deal with a manager who showed zero customer service skills. Even though the food was remade, the service and attitude made the visit frustrating and disappointing.
• AM

  Amanda Maciel

  Jul 21, 2026
  1.0
  waited 10 minutes for my mobile order of ONE drink and never got it. They kept helping people who arrived and ordered after me. What’s the point of ordering ahead if you’re going to be skipped over by everyone else? I left without my drink because I couldn’t be late for an appointment I had. I would like a refund.
• TJ

  Tonnieca Johnson

  Jul 2, 2026
  1.0
  The worst sonic ever the carhops have a bad attitude and still expected to be tipped the manager is the why I feel like they act like that Kristen the manager and chole which was the car hop who brought my order has the nastiest attitude of them all I ordered my food through the drive through couldn't even get the rest of my order out before I was hung up on waited 15 minutes in the drive through before I went to the front to see why I was hung up on and why they haven't brought the food I ordered through the drive through as I'm explaining to the manager my problem she huffing and puffing rolling her eyes and was very dismissive the car hop same thing when I asked for my change because she asked could she keep it with the poor service she was giving very disappointed in this sonic
• AA

  Ang

  Jul 2, 2026
  1.0
  There is nobody here and they’re still rushing you through the ordering process. Terrible service and staff also bad attitude! Slow service!
• LM

  Lawrence McCarthy

  May 24, 2026
  1.0
  Had to wait over 20 minutes for food, but they only brought it out because I flagged them down and asked for my food. It was definitely not hot by the time I got it. It was completely room temperature. They said it was because I just checked in, but the app completely says otherwise. They’ve just simply forgot or did not care