Sonic Drive-In

Reviews

• JE

  Josh Emery

  Sep 17, 2026
  1.0
  I live nearby and have been going to this location for years. For about the last year, every time we go, they screw up our order. This most recent time, they left pickles/tomato on one of the burgers. We got 45 mins away and when I called to get a refund they refused and expected me to drive clear back to Spring for new food. It might not have been a big deal if this didn't happen so often. They said their policy was to not offer partial refunds. I called corporate, who referred me back to the store. After two weeks they still wanted to make me come back to the store, at which point I gave up. I used to spend close to $100 a month there and now I will never eat there again. All over $7. Terrible business decision. EDIT: The owner's response is nothing but platitudes and doesn't address the problem nor make any effort to refund my money. TRASH
• AS

  Angie Schmit

  Sep 12, 2026
  1.0
  UPDATE: Decided to try them again for breakfast and will not again. Today I got an iced coffee that had gone bad. Either the milk/cream or the coffee, but it was beyond SOUR and actually after a couple drinks made my stomach turn. Can't do it anymore. They need better quality control. We get breakfast tacos and tots from here regularly but today's was WAY oversalted, inedible. Plus there was no egg in the burritos! I had one that was loaded with nacho cheese (squished when biting). There should be no reason to add salt to any of their food but it definitely tasted like someone did. The tots were coated heavy and our burritos were a salt lick. Couldn't finish more than a couple bites.
• JA

  Jessica A

  Sep 10, 2026
  1.0
  Burnt food
• TH

  Terrance Henry

  Aug 3, 2026
  1.0
  I placed an online order that was scheduled to be ready between 3:50 pm and 3:55 pm. I arrived right at 3:50 pm, checked in at stall #3, and expected the usual quick service. Instead, I sat there waiting with no updates and no staff coming out at all. After nearly 25 minutes of waiting, I drove around the lot and returned to the same stall, hoping that would prompt someone to bring out my order. I waited a few more minutes — still nothing. At that point, I walked up to the window to speak with an employee about my order. They handed me cold food, which was already disappointing, so I asked to speak with the manager. The manager’s attitude was extremely unprofessional and dismissive, acting as if my concern was an inconvenience. When I explained the situation, she responded with, “What do you want me to do about it? You want me to remake your food?” — a tone that made it clear she didn’t care. They eventually remade the order, but the entire experience was unacceptable. I should not have had to wait that long, chase down my own food, receive it cold, or deal with a manager who showed zero customer service skills. Even though the food was remade, the service and attitude made the visit frustrating and disappointing.
• AM

  Amanda Maciel

  Jul 21, 2026
  1.0
  waited 10 minutes for my mobile order of ONE drink and never got it. They kept helping people who arrived and ordered after me. What’s the point of ordering ahead if you’re going to be skipped over by everyone else? I left without my drink because I couldn’t be late for an appointment I had. I would like a refund.