CAVA

Reviews

• MB

  Mirra Mirra Beauty Bar

  2 days ago
  3.0
  I’ve always loved CAVA and this location, which is why I was extremely disappointed by my most recent experience. During my visit, I witnessed an employee repeatedly speak to and disrespect another employee in front of customers. It was extremely uncomfortable to watch. What made the situation even more disappointing was that the employee being treated disrespectfully remained professional, continued to smile, and maintained a great attitude despite being spoken to that way multiple times. As a customer, I understand that employees may have disagreements or difficult moments, but those situations should be handled privately and professionally—not in front of customers. The attitude and behavior I witnessed created an uncomfortable environment and took away from what should have been an enjoyable dining experience. I want to specifically acknowledge the employee who was being disrespected. His ability to remain calm, professional, and pleasant with customers despite the situation says a lot about his character and work ethic. His professionalism did not go unnoticed. I genuinely like CAVA and this location, so I hope management takes this feedback seriously. Employees deserve to be treated with respect, and customers deserve to feel comfortable while dining. I would hate for the actions of one employee to negatively impact the reputation of an otherwise great location. Duke was great and i enjoy his hospitality thank you!
• ST

  Samantha Terry

  2 days ago
  5.0
  Duke and Bri was very WELCOMING when I walked in. Great customer service and nice clean atmosphere. They're always full of smiles and Great Positive Energy very time i waLk into Cava. DUKE AND BRI make me look forward to Cava every time. Fresh hot food and delicious now I also come for the Amazin customer service too
• JS

  Joshua Sullivan

  5 days ago
  1.0
  The food was good, the service was tragic. CAVA as a whole has great food and I have never had an issue till I came to this store. I came with my wife and child one week ago to be met by a passive aggressive representative and line of workers who could have cared less about service, I asked for romaine and she gave me arugula lettuce. The mix up wasn’t a big an issue, but the aggression was. Tonight I came again with my family thinking it was maybe a bad day when we came last, but when we walked in there were five people on the line all looking either too pissed to care about our orders or to high to care, both cases were present. They mixed up several things with our bowls and the chicken was either hard, tendon pieces, or somewhat chewy. All in all, I blame the location and the crew not the brand. Never have I had food from a place with such lack luster service and unwanted aggression because we walked in the door. I’m sorry but McDonalds somehow has you beat.
• NW

  Nicole Washington

  Aug 29, 2026
  5.0
  I have to take a moment to recognize Bre, the General Manager, because her customer service is truly exceptional! From the moment she assisted me with my order, she made me feel welcomed, valued, and genuinely appreciated as a customer. Her beautiful smile, positive energy, patience, and dedication to making sure I was completely satisfied stood out immediately. I already liked CAVA, but Bre has honestly made me FALL IN LOVE with CAVA! 💕 Her attitude and the way she treats people are exactly what outstanding customer service should look like. She didn’t just help me with my order—she created an experience that left me smiling and feeling good when I walked away. Bre is the kind of person who makes customers want to come back. Her dedication, professionalism, kindness, and beautiful spirit are truly an asset to CAVA. She deserves to be recognized for the amazing job she is doing! Because of Bre, I’ll forever be a CAVA customer, and I’ll happily spread nothing but great vibes and recommend CAVA to others because of the wonderful experience she gave me. ❤️ Bre, keep being amazing! Your smile, your energy, and the way you care about your customers do not go unnoticed. CAVA is lucky to have you! 🌟
• HH

  honeybitesjordy

  Aug 19, 2026
  1.0
  This location has seriously gone downhill over the past year and a half. I noticed since new management took over, the store has consistently declined. The cleanliness has become a major issue, the overall quality and service have gone down, and my most recent experience was especially concerning because I became extremely sick after eating here. What’s also frustrating is seeing negative reviews seem to get quickly buried underneath positive reviews, because that doesn’t reflect the experiences I’ve personally had at this location. If you’re considering eating here, I would strongly recommend paying attention to the more recent reviews and making your own judgment. It’s disappointing because this location used to be so much better. Management really needs to step up and address the cleanliness, food quality, and overall condition of this store instead of letting the problems continue.

Frequently Asked Questions About CAVA