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McDonald's

3.5
(1,937 reviews)

Business Details

225 N Kimball, Southlake, TX
76092, United States
(817) 329-8959
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 N Kimball, Southlake, TX
76092, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 4:00 AM
FridayOpen 24 Hours
Saturday4:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 225 N Kimball in Southlake, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,937 reviews
5 stars
737
4 stars
401
3 stars
299
2 stars
139
1 star
361
  • VB
    Victor Bianchi
    2 days ago
    1.0
    Dirty store. Rude employees and upcharging for condiments. Find another Mc Ds.
  • ST
    Saarim Tharani
    Oct 31, 2026
    1.0
    This McDonald’s has false hours, bad customer service, and refuses to serve their customers. We walked one hour for some food and the website said 12 pm. The dine in closes at 10 pm with no signage. Then when we go through the drive thru they refuse to serve us.
  • BT
    Bridget Tip
    Oct 25, 2026
    3.0
    McDonald's needs to fix app and train employees to make it right. If you're going to accept the app at your location be expected to navigate app issues and make it right for customer instead of blowing us off.
  • ER
    Esme Rodriguez
    Oct 16, 2026
    1.0
    Extremely disappointing experience and absolutely unacceptable customer service from both the employee and the manager. My girlfriend and I decided to eat inside, but we actually had to move tables because the tables were dirty. On top of that, the service we received was completely unprofessional. We ordered two ranch sauces but only received one. When my girlfriend politely went to the counter to ask for the second ranch WE HAD ALREADY PAID FOR, the employee gave her an attitude and said, “You need to purchase it.” We had to explain that we had already purchased two. Then my girlfriend opened her spicy chicken sandwich and discovered it had no sauce. I went to the counter to address the issue, and the same employee tried to tell me that the sandwich doesn’t come with sauce. I had to pull out our receipt to prove that we had ordered the correct sandwich. What made this experience even worse was the manager’s behavior. Instead of handling the situation professionally, the manager told the employee to apologize to us in an obviously sarcastic tone. The employee then handed me the sandwich while laughing. Mistakes happen, but there is absolutely no excuse for giving paying customers attitude, arguing with them over their own order, and laughing at them when the issue is finally corrected. The fact that a manager participated in this behavior instead of addressing it professionally is even more disappointing. Dirty tables, missing items, and disrespectful employees and management. This location seriously needs to improve its cleanliness and customer service. Absolutely unacceptable experience.
  • YC
    Yvette Caldwell
    Oct 5, 2026
    3.0
    U know I really have a pet peeve when it comes to customer service, especially rude customer service 😒. As I was ordering omw to my late-night shift, I thought I'd stop by and get some fries 🍟 and a drink 🍸 on the way. While ordering, the voice was electrifying and not in a good way. One as if you were being a bother. During my order, which I almost got out of line, I asked the young man if he was ok. His reply was Is there anything else? Be that as it may, I proceeded around to the window, and there was Jose at least that's what he told me. A young, handsome, mentally challenged young man...noticed because I've worked in that field. But I still wanted to know why he was so rude 😔, so I gave him a scenario as if the shoe was on the other foot, being me treating him as such. He tried to brush it off, but later replied he wouldn't like it. Before going to the next window, I informed him that if it was getting overwhelming next time, he should walk away because someone else wouldn't have been nicer. Next window recvd order of cold fries, but the new drink was good. Thanks for listening 🎶 🙏🏾

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

McDonald's in Southlake, TX is open daily with hours varying from 5:00 AM to midnight or later, with extended hours on Thursday, Friday, and Saturday.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 5:00 AM to midnight on most days, with extended hours until 4:00 AM on Thursday and 24/7 on Friday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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