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Chick-fil-A

4.5
(2,799 reviews)

Business Details

3500 N US Highway 75, Sherman, TX
75090, United States
(903) 870-2000

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Sherman Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3500 N US Highway 75, Sherman, TX
75090, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 3500 N US Highway 75 in Sherman, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
2,799 reviews
5 stars
2,049
4 stars
402
3 stars
140
2 stars
77
1 star
131
  • NR
    Nicole Rosenberg
    3 days ago
    1.0
    Disappointing Customer Service and Lack of Professionalism I am extremely disappointed with my recent experience at the Chick-fil-A location on US-75 in Sherman, Texas. I have placed pickup orders over the phone at this location numerous times, including multiple times within the past few days, without any issues. However, when I called today to place another pickup order, the employee informed me that phone orders were not permitted and that only catering or tray orders could be accepted. While I completely understand that businesses have policies and procedures, I was understandably confused by this sudden inconsistency. I asked whether there had been a recent policy change, considering my previous experiences. Rather than providing a straightforward explanation, the employee repeatedly responded with “huh?” and “what?” and became increasingly dismissive when I attempted to clarify my question. Due to the unprofessional nature of the interaction, I requested to speak with a manager. The employee responded that she was the manager on duty. When I asked for her name so I could properly identify whom I had spoken with, she stated that she could not disclose that information over the phone. To be clear, my complaint is not about a business having policies. It is about the inconsistent enforcement of those policies, the unwillingness to provide clarification, and the lack of professionalism displayed when a customer asks reasonable questions. As someone who has consistently supported this location, I expect basic courtesy, transparency, and respectful communication, especially from someone representing themselves as management. I have submitted a formal complaint to Chick-fil-A Customer Care regarding this incident. I hope the restaurant’s leadership reviews this interaction and addresses the importance of professionalism, consistency, and accountability in customer service. This experience was disappointing and certainly not reflective of the level of hospitality I have come to expect from Chick-fil-A.
  • JD
    Jaclyn Domingue
    3 days ago
    2.0
    This store has absolutely zero sense of urgency. Waited 15 minutes (8:28 AM 8:43 AM) in a short drive thru line (about 6-9 cars) for one chicken burrito that only had 3 nuggets in it. I came here expecting fast protein and didn’t receive either.
  • LW
    L Wink
    Sep 9, 2026
    5.0
    Extremely busy location but staff is always courteous and professional. The food is delicious! The facility is clean inside and out. Thank you, Chick-Fil-A for always giving a positive experience!
  • AA
    Amelia
    Aug 29, 2026
    1.0
    The laziest CFA workers ever and topped with attitude! It’s the start of lunch rush on Saturday (before 11:30). Orders are lined up on the counter (drinks and food bags) by the door yet you have 4 workers standing there looking at each other. For the love of God, carry the orders out past the first car!!! I waited 20 minutes for 3 drinks and a 6 count nugget. I finally pull up and give my name. I’m told it’s not ready. I said no way you have cleared cars out of the outer lane that pulled up AND ordered after me! They look again and there it is.. Nuggets were cold. I asked for fresh hot nuggets and was given attitude. Drive 3 miles south to a brand new CFA that has busy workers, better service, and no attitude!
  • A2
    Ariel 255
    Aug 24, 2026
    1.0
    I am absolutely disappointed by this Chick-fil-A. I have visited multiple Chick-fil-A locations, and this one consistently baffles my family. Today, I went to the drive-through, and I noticed employees outside taking orders around 2 PM, during the peak heat of the day. They could easily have been inside, taking orders through the intercom. As I rolled down my window, I could feel the scorching heat. I couldn’t imagine standing outside for an hour, so I looked at my car’s temperature gauge, which read 105°F (by the time I got home it was reading 110°F). I asked the employee how long they had to stand outside, and they responded with an insane ONE HOUR. It’s dangerous to even be sitting outside in this heat for an hour. I decided to check Google to see how hot it would be to be surrounded by vehicles in the Chick-fil-A drive-through at this temperature. Google responds was: the temperature could reach up to 120°F to 130°F+. This is absolutely disgusting behavior from Chick-fil-A at this location. I went home to tell my sister what had happened, and she shared that she had also had a terrible experience today. Earlier that day, she had ordered a vanilla iced coffee, which she had paid extra for. A employee told her that she would have to call the store to get it fixed whenever she received a black iced coffee instead of a vanilla iced coffee, even though the same situation had happened a week prior but had been delivered so she couldn’t get it fixed. As she pulled up, the employee said, “Don’t hit my friend.” I’m sure there could have been a more professional way to ask her to watch the crossing area. We are very disappointed in this Chick-fil-A, even though we only went there for its convenient location. We will no longer support this Chick-fil-A at this location and will only be supporting the Chick-fil-A south of SHERMAN. I will be sending this information to corporate regarding the lack of safety for employees and the lack of professionalism.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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