Whataburger

Reviews

• SS

  Stephanie

  Sep 4, 2026
  1.0
  When I say this was the worst Whataburger experience I’ve ever had, I truly mean it. Please do not eat here unless you want to waste your money. First, I probably should have known it was going to be a bad experience when I walked in and the trash can was completely full. However, I gave them the benefit of the doubt and assumed they were simply busy because it was Friday night. Next, the cashier didn’t even look at us while taking our order. He seemed like he didn’t want to be there and was being forced to ring us up. There was absolutely no customer service. Then we received our food, and the fries were cold! I was there with my family and my baby, so I brought the issue to the manager’s attention. Unfortunately, she didn’t seem concerned at all and made no effort to address the situation. Management and staff definitely need additional customer service training. Lastly, I strongly recommend installing a changing table in the restroom. Whataburger promotes a family-friendly atmosphere, so having a changing station should be standard and would make the experience much more convenient for parents with babies. Overall, this location needs significant improvement when it comes to cleanliness, customer service, food quality, and management. I hope someone takes this feedback seriously and makes the necessary changes.
• LW

  Lilith Woodward

  Sep 3, 2026
  1.0
  Do you want your order to be correct and hot? Maybe your drinks cold? Well you sure as shit don't want to go here. Got the completely wrong order, wiped off the condiments and made due. Hot ass tea, no ice. Just what I want after a high of 112°. At least the gentleman who brought my food was nice, the only saving grace.
• SD

  steven desmit

  Sep 1, 2026
  5.0
  Detonated is the manager on duty for tonight. Every time he is working all the employees are very professional & my order comes out great and tasty. If there is any problem with my order he makes it correct. I love coming to sealy whataburger when he is the manager. My order is always hot and fresh
• BF

  Ben Furse

  Aug 21, 2026
  1.0
  The food was great but the service was terrible. Didn't take the order down correctly leading to being overcharged. When I tried to explain they were just confused. In the end hunger took over and I just accepted it. Several items of the order missing and had to go back to get them. A customer had asked for a cheese burger and were given a plain one, when they asked for the cheeseburger a guy came out of the kitchen with a piece of cheese and handed it over. The lady's face was priceless. Another guy came back in and mentioned most of his order was wrong. Another customer had to take his burger back 3 times as it kept coming out wrong. All of this was in the space of 20 minutes. This lead to almost everyone in the restaurant being annoyed. It was comical.
• KP

  Katlyn Perales

  Aug 15, 2026
  5.0
  My family and I visited the Sealy location tonight to celebrate my daughter’s birthday, and I cannot say enough wonderful things about our experience! Christian, the manager, and his entire team were absolutely AMAZING! Hands down, this was the best service we have ever received at any restaurant. Every single employee we encountered had a smile on their face, was incredibly respectful, and made us feel genuinely welcomed and appreciated. Unfortunately, you just don’t see this level of customer service very often anymore, which made our experience stand out even more. Christian is clearly doing an incredible job leading his team, and it shows through every employee! Thank you, Christian and the entire Sealy team, for making my daughter’s birthday dinner so special. I truly wish there were more people in this world like Christian and his team. You all deserve to be recognized for the outstanding service you provided! ⭐️⭐️⭐️⭐️⭐️

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